The Sofa & Chair Company - Jobs - 1 Retail Sales Associate

Retail Sales Associate

COMPANY PROFILE:

The Sofa and Chair Company was established in 2001 primarily to provide handmade, bespoke upholstered furniture to the interior design/architectural industry. The company has over the years developed its own brand offering now both retail and trade clients a quality, design-led range of furniture within its manufacturing and sales premises based in West London.

The company is now entering an exciting phase of growth which will see its sales, design and manufacturing capacity and processes develop and expand over the coming 12 month period.

The Sofa and Chair Company knows that the success of this strategy will depend upon its people. Each member of the team will be given the opportunity to take ownership and be rewarded for the success of the company.

OVERALL OBJECTIVE:

To promote and sell The Sofa and Chair Companys standard and bespoke range of handmade upholstered furniture and extensive range of fabrics.

To support the Retail Sales Manager in the day to day management of Retail Showroom and Fabric Gallery.

Key Skills Required

• A strong retail sales background - preferably gained within the high-end to luxury furniture or lifestyle/concept market
• A good knowledge/appreciation of furniture design, trends and styles
• A good knowledge/appreciation of upholstery fabrics including suitability of usage, trends and styles

Accountabilities

• To take client brief on furniture request, show showroom stock and discuss different models and fabric options for each client. To propose alternatives to stock ie. Made to order standard range or custom made items. To propose suitable fabrics to each item of furniture based on fit for purpose, style and budget.
• To create quotations, proforma invoices, delivery notes for all enquiries and sales. All paperwork should be correctly filed, all data input onto Sage (or new CRM system when launched). All deliveries will need to scheduled on Calendars , fabrics ordered and delivery dates scheduled etc. Attention to detail and daily checklists are required for all orders to ensure delays and errors are minimised.
• To follow up on leads generated through website, direct mail and showroom visits to ensure all sales potential are realised. This process may also include site visits with clients under direction of the Retail Sales Manager.
• To generate leads under the direction of the Retail Sales Manager and follow up all leads in a timely fashion. To assess and forecast all sales on a regular basis and focus on maintaining a high level of conversion to order.
• To ensure Stock Showroom and Fabric Gallery are clean, tidy and well stocked with Catalogues, Marketing Materials, Retail Price Lists, Wood Samples, Leg Samples, Fabric Price Lists.
• To ensure you have access to an up to date Retail Stock Showroom List and that this is updated daily to account for sales, reserves and new stock items. To ensure stock list shows all information including fabric details (inc. Fabric price per metre)
• To ensure there is sales presence in the Fabric Gallery and Stock Showroom at all times to be coordinated by the Retail Sales Manager
• To ensure all stock is correctly labelled, priced (including dimensions and fabrics details).

Benefits

• Basic Salary 18-20K dependent upon experience. Commission structure applies and OTE in first 12 month period should equate to 25-27K minimum.

To Apply:

If you feel you would suite the role and enjoy a challenge then please send a covering letter and your CV to: jobs@thesofaandchair.co.uk or call on 0208 993 4415 Ext 202.