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Sales Support Consultant

Description

Luxury Furniture Brand

Career development to sales

50%growth last year/ Fast Growing Business

We are looking for a highly talented individual to take on responsibility for Sales Support within the company.

The Role:

The Sales Support Assistant role will be challenging, exciting and rewarding for the successful individual. For the right candidate a career development into sales.

Sales

Deal with queries from the both trade customers and the public

Product demonstration and client handling if required

Acting as a facilitator for customer enquiries

Creating quotes and Pro Forma Invoices if required- Facilitating order processing

Creating and managing Company marketing tools (catalogues, fabric samples, wood samples)

Organising and booking consultants visits for their clients

Administration

Answering main phone line, screen and direct calls.

Take and relay messages by email

Greet and direct people entering the organization

Distributing post

General admin support to whole organisation ( Purchase orders, insurance applications, data entries).

Visitors Book

Handling stationery stock ordering

Signing for deliveries and advising staff of arrivals

Manage travel arrangements

Candidate

The company is looking for a Sale Support who will share our vision and be committed to the success of The Sofa and Chair Company. The following attributes are essential

Commercially focused/ business oriented

Excellent English spoken/written

Good organisational and administration skills

Ability to work as part of a team with good communication and influencing skills

Computer skilled

Flexibility

Good attention to detail, proactive.

Attitude, desire to be helpful, friendly, considerate & honest.

Optimistic & enthusiastic who enjoys working within a team

Must be within easy commute from Acton.

Benefits

Excellent salary

Career development

Company

The Sofa and Chair Company specialises in the design, manufacture and sale of luxury, high quality upholstered furniture in a variety of styles and finishes. We sell to Retail and Trade clients working on luxurious projects throughout the country and the world. Founded in 2002 and based in West London, we are already one of the leading companies in our market achieving average 50% sale growth year on year. We are a young, dynamic and highly ambitious company.

To Apply

If you feel you would suite the role and enjoy a challenge then please send a covering letter and your CV to: simonas@thesofaandchair.co.uk or call Simonas Apanavicius on 0208 339 4415.

Upholsterer

Description

Due to an exciting period of growth we are looking to hire an energetic and intellectual individual that has the drive and ability to progress their career to the next level.

Key Skills Required

• High degree of upholstery skills with minimum 5 years experience.

• Knowledge of deep buttoning and other traditional techniques is beneficial.

• A keen eye for detail and accuracy in all work with ability to produce good quality work.

• Measuring, cutting and sewing are beneficial.

• Ensuring the highest quality control standards are maintained.

• Ability to use own initiative

• Ability to work fast and under pressure to meet production demands

• Flexible approach to working time to meet deadlines/peak workloads

Benefits

• Earning potential between £25,000 and £35,000+ GBP per annum based on your experience

• Opportunity to learn new skills and progress your career with the company

• Good opportunity for overtime

To Apply

If you feel you would suite the role and enjoy a challenge then please send a covering letter and your CV to: simonas@thesofaandchair.co.uk or call Simonas Apanavicius on 07972654663.

Customer Service Assistant

Description

The Sofa & Chair Company is the UK’s leading manufacturer of luxury and bespoke furniture. Craftsmen in the trade, we have achieved 50% average growth over the last three years. Priding ourselves in the unmatched quality of fine British craftsmanship and outstanding service, we are now on the lookout for an ambitious self-starter to join our expanding team.

We have a fantastic opportunity to work in our growing Customer Service team. In this role you will work closely with our customers and team members from all over the business, including; production, sales and merchandising to improve our customer’s experience with us!

The ideal candidate will possess a real entrepreneurial flair and a genuine interest in people, training, and problem solving in the manufacturing, construction and interior design industry.

Given our rapid growth, this role offers great career progression and a chance for you to grow substantially within the business. You will receive on-the-job training, learning all aspects of how a successful company is run, with the view to becoming a future leader in our business.

Key Skills Required

Excellent phone etiquette

Strong focus on people

Ability to working in a fast-paced environment

Dedication to resolving problems

Fantastic communication skills

Excellent time management

Ability to support the team and carry out independent investigation

Experience of customer service in the luxury sector

Strong administration skills

Knowledge of SAP, Microsoft Outlook and Excel is an advantage

Accountabilities

Working in a team dedicated to providing excellent customer service by phone and in person.

Assisting to schedule and manage furniture repair service calls.

Coordinate repairs, reworks and remake of our pieces.

Liaise with all areas of the business to ascertain the origin of customer service issues.

Perform additional functions assigned at the discretion of the management.

To Apply

If you feel you would suite the role and enjoy a challenge then please send a covering letter and your CV to: sarah@thesofaandchair.co.uk or call Sarah Breitkreutz on 07741 266469.

The Sofa & Chair Company are the leading UK specialists in handcrafted furniture with a comprehensive bespoke to order service. Call us today to find out more.

 

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