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SAP Business One Developer

Description

SAP Business One Developer

The Sofa & Chair Company is renowned for its hand-built craftsmanship. Based in Park Royal, West London, we specialize in the design and manufacture of high quality upholstery and custom made seating solutions, in a variety of styles and finishes. It is a thriving, dynamic company with high ambitions.

We have a new opportunity available for an experienced SAP Business One Developer to join our growing team to work on some exciting and cutting edge projects. Working within a delivery focussed environment the successful candidates will have responsibility for design activities, developing and supporting innovative and cutting edge solutions across an extensive SAP landscape to deploy high quality reporting and analytics solutions.

Key Skills Required

• Experience developing in SAP Business One.

• Awareness of the various SAP core modules

• Supporting SBO development, integration and add-on development

• Strong problem solving skills.

• Report writing experience using SQL and Crystal report writing.

• Must have SDK Development experience.

• SQL Server experience.

• Strong problem solving and analytical skills.

• Development deliverables on time and to a high quality

Accountabilities

• Integration, configuration and maintenance.

• Add-ons and integration development.

• Programming experience - SAP B1 SDK, C#, .Net

• Report writing

• Providing support to SAP Business One users.

• Identifying and assessing risks.

• Technical responsibility for the software development process, overseeing the integrity of development work

• Setting standards for programming tools and techniques

To Apply

To be considered for this role, you should be:

Within easy commute of Acton, West London 
Eligible to live and work in the UK

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

If you think you're a match, we’d like to hear from you – apply here.

Logistics Co-ordinator

Description

The Sofa and Chair Company is renowned for its hand-built craftsmanship. Based in Park Royal, West London, we specialize in the design and manufacture of high quality upholstery and custom made seating solutions, in a variety of styles and finishes. It is thriving, dynamic company with high ambitions.

We are looking for an energetic and motivated Logistics Co-ordinator to support the logistic and delivery team and to be responsible for ensuring we deliver to our customer’s on time.

We are looking for someone who’s able to work within a fast pace environment, with great administration and organisational skills to keep the process flowing, and understands the importance of team work to work efficiently and deliver a high level of customer service.

The role reports into the Logistics Manager and sits within the Logistics team working closely with the following departments: Warehouse, Drivers and Quality Control team.

There is opportunity for career progression and we anticipate a need for a Team Leader within 12 months.

Key Skills Required

• Able to use initiative and have a positive can-do attitude.

• Organised and able to multi-task

• Excellent organisational and administration skills

• Excellent attention to detail

• Comfortable working within a team environment and independently

• Logical thinker and natural problem solver

• Strong communicator with a confident and polite telephone manager

• Excellent customer service skills

• Commercially focused and business oriented

• Experience within a similar role is essential

• UK logistics knowledge is essential

• Advanced Microsoft Office skills – Outlook, PowerPoint, Excel is essential

• SAP knowledge is highly desirable

Accountabilities

• Ensuring that orders are processed and entered accurately onto appropriate systems.

• Ensuring that sufficient inbound stock is made available and allocated to meet outgoing orders.

• Dealing with customs paperwork and reporting when necessary.

• Organising appropriate shipping/transport to transport goods to the customer’s location.

• Completing the system entry to confirm final shipping and delivery.

• Raising invoices in the appropriate formats, and passing all necessary paperwork to the Finance team in an ordered and timely way.

• Keeping all paper and electronic records and filing up to date in “real time” at all times.

• Completing weekly and monthly reports as required (primarily using Excel).

• Assisting with electronic stock reconciliation and reporting.

• Participating in physical stock checks from time to time, at locations across the UK.

• Liaising and communicating with colleagues, suppliers, customers, ports, storage and transportation partners as necessary to ensure smooth operations at all times.

• Understanding and implementing Health & Safety, Environmental and other Regulatory procedures when necessary.

• Ensuring 100% compliance with all Health and Safety requirements relating to orders, as well as all company rules, policies and procedures which may apply from time to time.

• Ensuring QA compliance in line with Company procedures and regulated standards.

• Managing daily bookings for goods out and ensuring that we plan the most efficient routes

• Forward planning to ensure we have the right resources in place to manage deliveries

• Ensure any potential road blocks for the delivery team department are cleared

• Undertaking any other duties and tasks which are reasonably required by management.

To Apply

To be considered for this role, you should be:

·        Within commute of Acton, West London

·        Eligible to live and work in the UK

Clean UK Driver’s license is essential (there will be come travel between S&C London sites and client sites)

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

 

If you think you're a match, we’d like to hear from you – apply here

Ecommerce Content Executive

Description

We are looking for a creative Ecommerce Content Executive to join our growing Marketing team here in our West London office. With the support of Creative, PR and Paid Media specialists, you will be responsible for the day-to-day running and optimisation of our current site as well as influencing the new site, which is set to launch early 2018.

You will work hand in hand with our Head of Marketing and Search Specialists to plan and execute campaigns across email marketing, SEO and social media, building awareness to grow our customer base. It will be your responsibility to define the customer journey for Sofa and Chair customers – we are leaders in bespoke and quality homeware and our customer journey should emulate that.

We expect you to have an inquisitive nature, asking the right questions and identifying improvements to build quality traffic and convert into sales. You should have examples from a similar role to draw from, knowing how channels integrate and the importance of data in e-commerce.

Key Skills Required

• Strong, hands-on experience in digital - focused on e-commerce

• Proven experience and success in building a customer retention strategy

• Mapping of website

• Photoshop and CS Suite

• Developing communication between Merchandising and Sales

• Knowledge of the full digital mix and how channels fit together

• Highly analytical, confident user of Excel & GA

• Great communicator with the ability to explain complex issues with ease

• Team player who is keen to contribute

• Excellent written skills to write product descriptions

• Strong stakeholder management

Accountabilities

• Management of our website

• Increase traffic

• Optimise conversions

• Ensure all product info is up to date

• Maintain competitive product pricing

• Improve customer journey

• Through testing, develop our customer retention strategy

• Plan and implement CRM strategy

• Define a new on-site customer journey

• Driving brand campaigns to build awareness and generate sales

DESIRABLE

• Experience within luxury retail e-commerce

To Apply

To be considered for this role, you should be:

  • Within easy commute of Acton, West London
  • Eligible to live and work in the UK

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

If you think you're a match, we’d like to hear from you – apply here.

Digital Marketing Manager

Description

We are looking for a creative Digital Marketing Manager to join our growing Marketing team here in our West London office. With the support of Creative, PR and Paid Media specialists, you will be responsible for the day-to-day running and optimisation of our current site as well as influencing the new site, which is set to launch early 2018.

You will work hand in hand with our Head of Marketing and Search Specialists to plan and execute campaigns across email marketing, SEO and social media, building awareness to grow our customer base. It will also be your responsibility to define the customer journey for Sofa and Chair customers – we are leaders in bespoke and quality homeware and our customer journey should emulate that.

We expect you to have an inquisitive nature, asking the right questions and identifying improvements to build quality traffic and convert into sales. You should have examples from a similar role to draw from, knowing how channels integrate and the importance of data in e-commerce.

Key Skills Required

• Strong, hands-on experience in digital - focused on e-commerce

• Proven experience and success in building a customer retention strategy

• Knowledge of the full digital mix and how channels fit together

• Highly analytical, confident user of Excel & GA

• Great communicator with the ability to explain complex issues with ease

• Team player who is keen to contribute

• Strong stakeholder management

• Experience within luxury retail e-commerce

Accountabilities

• Management of our website

o Increase traffic

o Optimise conversions

o Ensure all product info is up to date

o Maintain competitive product pricing

o Improve customer journey

• Through testing, develop our customer retention strategy

• Plan and implement CRM strategy

• Define a new on-site customer journey

• Proven tracking of customer retention

• Knowledge on Social Media paid Marketing

To Apply

To be considered for this role, you should be:

•                    Within easy commute of Acton, West London

•                    Eligible to live and work in the UK

 

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

 

If you think you're a match, we’d like to hear from you – apply here.

Trade Sales Consultant

Description

Our business continues to grow at a rapid rate and in order to support our trade sales we are looking for a Trade Sales Consultant to join our established team based out of our stunning West London office & showroom.

You will be expected to manage a portfolio of some of the best interior design and specifier accounts in the country with an ability to build long term relationships and maintain exceptional service levels. You will be able to demonstrate a clear ability to achieve defined targets within all product categories with a focus on our own manufactured luxury upholstery through to the many FF&E products we offer.

You will be required to arrange meetings with clients to support the specification process and ensure that you have established a clear sales order pipeline in order to retain a long term relationship.

There are considerable expansion plans for the company as a whole, therefore we are looking for committed people to join and grow with the business.

Key Skills Required

• Proven experience of making sales within luxury market, preferably within trade

• Knowledge of luxury homeware and the brands within the sector

• Excellent attention to detail

• High level communication and team working skills

• Organised with strong reporting and journey planning skills

• Self-sufficient, tenacious and resilient

• Shows enterprise and possess the passion to develop the department and own career

• Enjoys working in a fast paced hands–on, dynamic environment.

Accountabilities

• To grow and manage a portfolio of 100+ accounts.

• Full ownership of sales from concept to completion

• Driving forward best practice across the team

• Ownership of a challenging personal sales target.

DESIRED

• Full and clean drivers licence

• SAP and ACE knowledge preferred but not essential

To Apply

To be considered for this role, you should be:

Within easy commute of Acton, West London 
Eligible to live and work in the UK

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

IF YOU THINK YOU'RE A MATCH, WE'D LIKE TO HERE FROM YOU - APPLY HERE

Retail Sales Consultant

Description

Our retail business is growing fast, as such, we are looking for a further Retail Sales Consultant to join our dynamic retail team in our stunning West London office & showroom.

You will be both commercially minded and someone who has a genuine passion for design and upholstered furniture. You will be expected to provide a fantastic in store experience, advising clients on our ranges of luxury upholstered furniture and complimentary interior products.

As required, you may also be visiting clients at their properties, helping them design their furniture and working with our in-house design and manufacturing teams to deliver furniture to an exacting specification.

There are considerable expansion plans for our retail network and the company as a whole, therefore we are looking for committed people to join and grow with the business.

Key Skills Required

• Proven experience of making sales within luxury market

• Knowledge of luxury homeware and the brands within the sector

• Demonstrable project management experience, taking a brief through to completion

• Excellent attention to detail

• High level communication and team working skills

• Organised with strong reporting and journey planning skills

• Self-sufficient, tenacious and resilient

• Shows enterprise and possess the passion to develop the department and own career

• Enjoys working in a fast paced hands–on, dynamic environment.

DESIRED

• Full and clean drivers licence

• SAP and ACE knowledge preferred but not essential

Accountabilities

• Managing retail clientele from the luxury market - presenting the range of products we offer and making recommendations where appropriet

• Working to clear goals and targets, being rewarded based on sales success, maximising sales opportunities through solution selling add-on products, supporting customers with their products, style and interior design choices;

• Ensuring first-class customer experience from start to finish. Following through an end-to-end customer service from client project building, finalising manufacturing details and liaising with measuring/fitting team to deliver the project on time

• Generating customer leads where possible, based on in-store customer interaction and referrals

• Visiting customers’ homes to ensure customer experience is to the highest standard and carry out occasional measure service

• Planning your own diary for appointments and bookings

To Apply

TO APPLY

 

To be considered for this role, you should be:

•                    Within easy commute of Acton, West London

•                    Eligible to live and work in the UK

 

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

 

If you think you're a match, we’d like to hear from you – apply here

Curtains & Soft Furnishing Fitter

Description

The Sofa and Chair Company is renowned for its hand-built craftsmanship. Based in Park Royal, West London, we specialize in the design and manufacture of high quality upholstery and custom made seating solutions, in a variety of styles and finishes. It is thriving, dynamic company with high ambitions.

We have a new opportunity available for an experienced Curtains, Roman Blinds & Soft Furnishing Fitter to join our growing team to work on some exciting projects.

We are looking for experienced curtains, blind and hardware fitter/ installer / dresser who can work flexible hours and is able to travel abroad if required.

Key Skills Required

• Reliable, enthusiastic individual with excellent attention to detail and commitment to quality

• Previous experience of fitting curtain tracks, poles, pelmet boards, roman blinds, roller blinds, venetian blinds and other related products and accessories

• Excellent knowledge of producing bespoke pelmet boards, lath & fascia and ability to prepare un-corded and corded tracks

• Knowledge of automated system for window treatment would be an advantage

• Ability to carry out site surveys on their own in a professional manner and ability to execute projects to high standards

• Previous experience of working with power tools and variety of fixing materials

Accountabilities

• Tidy and committed to high standards

• High attention to detail and ability to work under pressure

• Strong communication skills both written and verbal

• Flexibility and problem-solving ability

• Valid driving license is required

To Apply

To be considered for this role, you should be:

•  Within easy commute of West Acton, West London

•  Eligible to live and work in the UK

 

 

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

 

If you think you're a match, we’d like to hear from you – apply here, with your CV

Curtains & Roman Blinds Maker

Description

The Sofa and Chair Company is renowned for its hand-built craftsmanship. Based in Park Royal, West London, we specialize in the design and manufacture of high quality upholstery and custom made seating solutions, in a variety of styles and finishes. It is thriving, dynamic company with high ambitions.

We have a new opportunity available for an experienced Curtains, Roman Blinds & Soft Furnishing Maker to join our growing team to work on some exciting projects.

We are on the search for someone with a good knowledge of making curtains and roman blinds of all types and styles. Must have a good attention to detail and able to meet production deadlines.

Key Skills Required

• Hand sewing and machine (industrial) sewing skills required. Must have experience of making curtains, roman blinds, soft pelmets etc.

• Knowledge of handling fabrics, pattern matching, measuring, cutting, ironing and steaming

• Experience working with a range of fabrics, trimming, braids and related materials

• Ability to make loose covers, cushions, bed covers and bed valances would be an advantage

• Ability to work on own initiative and within a team in a fast paced working environment

Accountabilities

• Tidy and committed to high standards

• High attention to detail and ability to work under pressure

• Proven record of Bespoke window treatments and soft furnishing

• Good communication skills

• Flexibility and problem-solving ability

To Apply

To be considered for this role, you should be:

• Within easy commute of West Acton, West London

• Eligible to live and work in the UK

 

 

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

 

If you think you're a match, we’d like to hear from you – apply here, with your CV

Designer

Description

We are on the search for an inspiring Designer to join the marketing team here at the Sofa and Chair company. It’s an exciting time as we look to give our current image an update and launch 5 new brands, you will have an amazing opportunity to work on the look, feel and voice of the new names in luxury retail.

Reporting to the Creative & Brand Director you will be an integral part of this talented multidisciplinary team, we want you to get under the skin of the business to understand where we are now, and where we are heading. You will be working on all creative assets, ensuring that we present a consistent message across all touchpoints, both digital and print.

We are looking for an agile creative who is as comfortable with print as they are with digital. Passionate about design and creativity, you will become part of an outstanding team and play an important part in the next chapter of The Sofa and Chair Company story.

You are a truly creative integrated designer who is conceptual as well as enjoying crafting executions to a high standard and with flair. You must have excellent attention to detail, be focused and have the ability to work autonomously as well as part of a team. You have a can-do attitude and pride yourself on your positive outlook and ambition. A good communicator, you will be able to articulate ideas and thoughts clearly. You are organised and ensure internal processes are maintained and developed.

Key Skills Required

• Experienced, hands-on graphic designer

• Proven experience across digital and print

• Experienced in Branding

• Coding literate

• Creative flair and originality

• Keen eye for style and detail

• Able to balance work on several projects at a time

• An awareness of the competitive business environment in which they work

• Ecommerce experience

• Proven experience within Luxury Market

• Editorial experience desirable

• Proven track list of deliverables

Accountabilities

• Guardian of the brand identity across all brand channels

• Develop and support seasonal campaign activities

• Designing and maintaining all digital platforms

• Designing B2B and consumer email marketing campaigns

• Creating digital display and print advertising

• Re-skinning assets for social media campaigns

• Designing printed materials such as catalogues and POS

• Creating graphics and materials for events and experiences

• Creating and designing product guides and sales tools.

To Apply

To be considered for this role, you should be:

Within easy commute of West Acton, West London
Eligible to live and work in the UK

 

 

 

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

If you think you're a match, we’d like to hear from you – Apply here with your CV & Portfolio

Furniture Repair Specialist

Description

We are in search of a highly skilled individual, that has an exceptional track record of repairing various items of furniture, with a variety of different surfaces.

This is quite a unique position and would be an amazing asset to our highly skilled team. You will be working alongside our quality assurance team, ensuring all items of furniture leave our showroom in A* premium condition.

As a Furniture Repair Specialist, you will have outstanding knowledge and techniques in; High Gloss Finishes, Matt Finishes, Marble, Wood and Metal Polishing. 50% of the time you will be spraying and painting directly onto finished items, so an understanding of delicate and precision spray work is essential.

Experience in restoration would be beneficial, but the main focus is making repairs to high end luxury furniture to ensure premium conditions are maintained.

Key Skills Required

Spray painting and varnishing techniques and finishing

Artistic and practical skills

Practical Restoration & Repair experience

Knowledge of Materials: Wood, Metal, Fabric & Marble

Knowledge of Finishes: Paints, varnishes, glues & polishes

Knowledge of Mixing: Stains & Colours

Understanding of COSHH

Carpentry and Upholstery repairs

Amazing attention to detail

To Apply

To be considered for this role, you should be:

Within easy commute of Acton, West London 

Eligible to live and work in the UK

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

IF YOU THINK YOU'RE A MATCH, WE’D LIKE TO HEAR FROM YOU – APPLY HERE

Business Development Manager

Description

Our business continues to grow at a rapid rate and to support our trade sales team we are looking to hire a passionate and engaging Business Development Manager, that fully understands our brand and the clients we work with. In return you will be joining our dynamic team based out of our stunning West London office & 6,000 square foot showroom.

You will be both commercially minded with a genuine passion for design and upholstered furniture. You will be expected to both improve existing customer relationships and drive new customer acquisition with a focus of securing key projects aligned to our luxury upholstered furniture and complimentary product offer

Visiting trade clients to establish both their commercial requirements and secure detailed pipeline order book, will be a key requirement to this role.

There are considerable expansion plans for the company as a whole, therefore we are looking for committed people to join and grow with the business.

Key Skills Required

• Proven experience of making Business to Business sales within luxury interior design sector

• Knowledge of luxury homeware and the brands within the sector

• Demonstrable project management experience, taking a brief through to completion

• Excellent attention to detail

• High level communication and team working skills

• Organised with strong reporting and journey planning skills

• Self-sufficient, tenacious and resilient

• Shows enterprise and possess the passion to develop all business product categories

• Enjoys working in a fast paced hands–on, dynamic environment

• Outgoing go get personality

• Full and clean drivers licence

• SAP and Sales Force knowledge preferred but not essential

Accountabilities

• Managing trade clientele within the luxury market - presenting the range of products we offer and making recommendations where appropriate to secure the project

• Working to clear goals and targets, being rewarded based on sales success, maximising sales opportunities through solution selling add-on products

• Ensuring first-class customer experience from start to finish. Following through an end-to-end customer service from client project building, finalising manufacturing details and liaising with measuring/fitting team to deliver the project on time

• Generating new trade leads by targets new site projects and referrals

• Visiting customers and arranging meetings in our showroom to keep them updated of our product offer and ensure that our customer experience is to the highest standard

• Planning your own diary for daily appointments, bookings and producing a weekly activity report

• Monitoring key existing and new account activity to agreed targets

• Accurately maintaining customer records to assist with marketing campaigns

To Apply

To be considered for this role, you should be:

Within commute of Acton, West London
Eligible to live and work in the UK

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

If you think you're a match, we’d like to hear from you – apply here

Soft Furnishings Sales Consultant

Description

We are looking for an ambitious Sales Consultant with experience in the luxury bespoke Soft Furnishings industry to join our West London office.

Our recently launched in-house ‘Made to Measure’ Curtain Department offers our customers custom made luxury curtains, blinds, shutters and accessory products. This is an exciting team within the company who are projected to turnover just under £10 million within 5 years.

You will work closely with sales to build a loyal customer base, making yourself the first port of call for advice and recommendations on curtains and blinds.

This is a huge opportunity for someone who's looking to develop their sales and project management skills, looking to join a company with great career progression within the Soft Furnishing market and who share our passion for quality home-ware.

Key Skills Required

• Experience of working within a similar role with past projects

• Highly organised with good administrative skills.

• Excellent client servicing with a passion for delivering high-end, bespoke solutions

• Excellent knowledge of the curtain market

• Basic production knowledge of curtains, windows and treatments

• Fantastic attention to detail with the ability to meet tight deadlines

• Excellent communication skills, both written and verbal

• Good computer skills - Excel, Outlook, Word, PowerPoint

• SAP and ACE knowledge preferred but not essential

• Driving licence needed

• Self-sufficient, tenacious and resilient

Accountabilities

• Liaising and consulting with clients to advise and implement solutions that is realistic to brief/lead-time and budgets

• Work closely with the site surveyor and fitter to provide a high-quality and bespoke curtain service

• Generate, retain and gain repeat custom through customer satisfaction

• Responsible for the customer journey and follow-up aftercare

• Manage requests changes from client/production, ensuring all parties are kept up to date of any changes

• All round problem solver, helping clients to achieving the look they want

To Apply

To be considered for this role, you should be:

  • Within easy commute of Acton, West London

  • Eligible to live and work in the UK

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

If you think you're a match, we’d like to hear from you – apply here.

Credit Controller

Description

We are looking for an experienced Credit Controller to join our Finance team in our West London office. Working within a team of six, your focus will be to manage the Accounts Receivable function - to optimise profitable sales, maximise cash flow and minimise financial risk / exposure. To maintain an accurate sales ledger and to report monthly results in relation to cash collections. It will also involve a lot of inter departmental communication and liaison with Sales/Production/Logistic and other departments.

With an exciting period of growth forecast over the coming years, it would be an ideal opportunity for either someone in a similar role looking to take their next step or a student working on attaining an ACCA/CIMA or other accountancy related qualification.

Key Skills Required

• Intermediate MS Excel and data entry skills

• Recent Graduate & ACCA/CIMA studier

• Excellent organisational skills and attention to detail

• Ability to communicate with financial and non-financial individuals

• Passionate about a career in Finance

• Quick learner who enjoys fresh challenges and thrives under pressure

• Ambitious individual, motivated to develop themselves as well as contribute to the organisation’s growth

• Team Player as well as ability to work well under own initiative

• Experience using SAP or a similar system

Accountabilities

Monthly Duties

• Sales Responsibility of the Accounts Receivable function, reporting to the Finance Manager

• Calculating and submitting monthly cash collection targets, team & individual, including sales ledger open items & payments expected in advance within given month.

• Analysis of previous month cash collection performance versus target.

• Reviewing old debts and deliveries being held because of non-payment.

• Meeting with Sales teams to review problematic accounts and agree appropriate actions.

• Working with the different department to accurately forecast sales/Invoicing.

• Contributing to the monthly MI pack with key KPIs

Daily Duties

• Coding and posting daily cash receipts

• Raising and despatching daily invoices

• Raising and despatching credit notes

• Allocating cash receipts and advance payments

• Advising business of advance payment receipts to facilitate prompt shipment of goods

• Action and responding to emailed external client enquiries.

• Action and responding to emailed internal enquiries.

• Setting up new sales ledger accounts.

Additional Ad Hoc Duties

• Review existing processes to implement improvements to ensure best practice at all times.

• Regular liaison FM and FD to ensure that needs of business are met at all times.

To Apply

To be considered for this role, you should be:

Within easy commute of Acton, West London
Eligible to live and work in the UK

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

If you think you're a match, we’d like to hear from you – apply here.

Production Purchaser

Description

We are looking for a Production Purchaser to support the day to day running of our production department. This is a fast-paced role in a live factory environment.

You will be responsible for stock control and material management for our manufactured goods. You will be an integral part of the Sofa & Chair team, liaising with sales, production and delivery managers of all different areas of the business, both internally and externally, so communication skills are key to this role.

We see strategy, exceptional negotiation, communication and organisation skills being essential in this role, so a strong understanding of internal & external supply chain, sourcing goods, managing (sub) Contractors and being a great team player will see you excelling.

Key Skills Required

• Work closely & support production team

• Manage and raise new or ongoing orders

• Stock control and material management

• Liaise with clients, sales admin & production on queries.

• manage subcontractors/outsourced purchasing

• Negotiating prices and deliveries

• Sourcing best price.

• Calculating the materials required against the production schedule to keep up the stock demands.

Accountabilities

• Pro-active, confident and well organized.

• Good negotiating skills

• Practical capacity to understand design and manufacturing concepts is essential

• Strong planning & organization skills, with experience in use of systems (including ERP/MRP & excel) to support these.

• Strong communication skills, both written and verbal.

• Good numeracy skills, with high attention to detail and methodical in approach

• Ability to work under pressure and meet tight deadlines, adapting quickly & easily to changing working demands.

To Apply

To be considered for this role, you should be:

Within easy commute of West Acton, West London
Eligible to live and work in the UK

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

If you think you're a match, we’d like to hear from you – apply here, with your CV 

Production Administrator

Description

We are looking for a Production Administrator to support the day to day running of our production department. This is a fast-paced role in a live factory environment.

You will be responsible for the pre-production administration and organization of our manufactured goods. You will be an integral part of the Sofa & Chair team, liaising with sales, production and delivery managers of all different areas of the business, both internally and externally, so communication skills are key to this role.

We see strategy, exceptional communication and organisation skills being essential in this role, so a strong understanding of internal supply chain and team work will see you excelling.

Key Skills Required

• Communication skills while working closely & support production team.

• Pre-production administration generation/organizing.

• Liaise with sales team for production information requests & updates.

• Generating and printing production paperwork.

• Login in times and holidays for Production staff.

• Answering all inbound calls

• Ensure all information, orders, prices are correct to ensure all key deadlines are achieved.

• Archiving the processed paperwork

Accountabilities

• Good level of IT skills including Microsoft office with the ability to produce data and statistics

• Previous administration experience

• Proactive team player

• Process driven

• Good written and verbal communication skills.

• Strong attention to detail and accuracy

• The ability to work under pressure and meet tight deadlines, adapting quickly & easily to changing working demands.

To Apply

To be considered for this role, you should be:

Within easy commute of West Acton, West London
Eligible to live and work in the UK

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

If you think you're a match, we’d like to hear from you – apply here, with your CV 

Showroom Coordinator

Description

We are looking for a passionate Showroom Coordinator to work as a customer host within our 6,000-square foot showroom and 100+ room sets, in one of the largest showrooms in Europe. This is a fast-paced role in a live retail environment.

You will be responsible for the meeting and greeting all of our clients, and acting as the face of The Sofa & Chair Company. Working within the Interior Design team you will be acting as the showroom police, ensuring all room sets are perfect and ensuring stock levels are maintained within the showroom. Liaising with the merchandising team to know when new products and old are being moved, and maintaining the POS and tickets on items.

We see amazing customer service experience and retail/hospitality being integral to the role and you will be expected to fully understand all the products on display and their associated supplier branding.

Key Skills Required

• Day-to-day operational management of the showroom.

• Meeting and greeting clients as a host – offering refreshments

• Ensuring the bar station refreshments are always fully stocked.

• Be a point of contact for clients and customers in the showroom.

• Ensuring all items remain in their scanned locations.

• Ensuring there is always 1 model from a range on display lock.

• Being the Display Item Police! Nothing can leave the shop floor that is ‘Display Locked’ without your authorisation.

• Identifying areas in the product range where improvements are required.

• Identifying customer preferences and liaison with Sales regarding product performance analysis and what is missing that is often requested.

• Liaising with other departments where required – such as Merchandising to orchestrate movements - what items are due to arrive on the showroom floor and when, have they been photographed? Do they require building? Do we need a handyman or electrician?

• Stock replenishment – if you notice anything running low, highlight it to the category Manager. Highlighting to the Interior Designers any gaps within the showroom if something large has been sold/taken off the shop floor.

• Bed dressing, styling and attention to detail upkeep.

• Maintenance of POS and ticket labels - notifying the correct category Manager so they can come and price the item (the actually pricing is not for you to do but essentially you are the price ticket Police as well!)

• Maintaining a clean and tidy showroom. Housekeeping such as lightbulbs etc that you can note down need changing with the facilities team

Accountabilities

• Previous retail/commercial experience as an advisor

• Visual flair and amazing attention to detail

• Passion for Interiors and trends (not necessarily qualified in Interior Design).

• Strong communication, hospitality and interpersonal skills.

• Ability to work under pressure.

• Strong initiative and self-motivation.

• Strong time management and organisational skills.

• Commitment to excellent customer service.

• Has initiative to identify problems and opportunities to be proactive.

• Flexibility and problem-solving ability.

To Apply

To be considered for this role, you should be:

Within easy commute of Acton, West London
Eligible to live and work in the UK

Please note, we do not use recruitment agencies to help source candidates, therefore only direct applications will be considered.

If you think you're a match, we’d like to hear from you – apply here, with your CV 

Paid Media Manager

Description

We are on the search for a talented Paid Media specialist to join the Marketing team here in our West London office. You will be strategizing and implementing an advanced search strategy that will focus and resonate with our customers.

We are looking for someone who has experience working within a similar luxury retail brand or, someone who appreciates and understands interiors/design. PPC will be the initial focus but we are keen to utilise Paid Social asap.

Key Skills Required

• Experience or knowledge of working within luxury retail

• Proven experience of implementing successful strategies in Paid Media

• Excellent knowledge of Social advertising platforms such as Facebook, Pinterest, Twitter & Instagram

• Google Adwords Qualified

• Excellent knowledge of Google Analytics

• Good understanding of wider digital channels and integration

• Numerate and analytical, to help maximise marketing budgets

• Good communication skills and the ability to work in a dynamic team as well as possessing self-starter skills

Accountabilities

• Planning and implementing Paid Media campagins across Search & Social

• Work with the Senior Management team to establishing targets & manage budgets

• Full reporting responsibility with identification of improvement areas & ownership of solution implementation

• Landing page recommendations and insights from a Paid Search perspective

• Trialling new Adwords beta tests/rollouts

• Working alongside our Content Editor to ensure messaging is consistent across the various online channels

• Liaising with our design team for display and remarketing banner ad creation

• Keeping on top of the latest innovations in search marketing

To Apply

To be considered for this role, you should be:

  • Within easy commute of Acton, West London 
  • Eligible to live and work in the UK

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

If you think you're a match, we’d like to hear from you – apply here

Showroom Interior Stylist

Description

We are looking for a passionate Interior Stylist to work within our 6,000-square foot showroom and 100+ room sets, in one of the largest showrooms in Europe. This is a fast-paced role in a live retail environment.

You will be responsible for the visual styling of room sets within the showroom, with styling for room set ups including product placement to photoshoots for a range of projects, from advertisements to lookbooks, magazine shoots and web shoots etc. You will be an integral part of the Sofa & Chair team, liaising with the Interior Design team members including interaction with Marketing and Merchandising managers of all different areas of the business, both internally and externally, so communication skills are key to this role.

We see strategy, customer experience and retail design being integral to the role and you will be expected to fully understand all the products on display and their associated supplier branding.

Key Skills Required

• Supports the Interior Design department to identify and action creative and visual ideas for the room sets.

• Reports to the Head of Interior Design with feedback on a weekly basis.

• Works alongside the Photographer and Design team whilst liaising with the Merchandising Department regarding the brief and guidelines for a variety of brands.

• Working with and understanding a design brief and budget.

• Buying of dressing items to suit the style of the design presentation.

• A good eye for proportion/colour and balance.

• Strong planning and organistational skills.

• Keeping a clear understanding of the competition and market dynamics.

• Good timekeeping and efficient at working to strict and tight deadlines.

• Create mood boards and presentations with regard to styling.

• Liaise with the Marketing department and Photographer regarding the Marketing calendar.

• Understanding and sourcing new products, trends and creative solutions. Sourcing and procurement of appropriate props and dressing items to suit the style of the design presentation and then presenting to the Interior Designers for approval. Plus appropriate use of the in-store props to create visuals.

• Ordering of dressing items from suppliers – liaising with the Operations team as necessary.

• Keep up to date on the latest trends and provide feedback on comps activity.

• Works alongside the showroom operational team to ensure that the best practice is in place at all times.

• To ensure good housekeeping is maintained throughout all areas during photoshoots.

• Observing Health & Safety regulations when working and to be aware of the risks that employees and customers are exposed to and to be aware of safe work practices and company procedures to overcome them.

Accountabilities

• Degree educated in a relative field.

• Previous retail/commercial experience as an Interior Stylist.

• Visual flair and creative thinking required.

• Passion for Interiors and trends (not necessarily qualified in Interior Design).

• Analytical mind-set with numeric skills.

• Ideally CAD literate (AutoCAD or Vectorworks).

• SAP understanding (beneficial but not essential).

• Strong communication and interpersonal skills.

• Ability to work under pressure.

• Strong initiative and self-motivation.

• Strong time management and organisational skills.

• Commitment to excellent customer service.

• Has initiative to identify problems and opportunities to be proactive.

• Flexibility and problem-solving ability.

To Apply

To be considered for this role, you should be:

Within easy commute of Acton, West London
Eligible to live and work in the UK

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

If you think you're a match, we’d like to hear from you – apply here, with your CV and brief portfolio.

 

Sales Administrator

Description

We are looking for Sales Administrator to play a key role in the team and provide the link between the sales consultants and internal teams, ensuring a smooth order journey for our clients. You will be a creative thinker with an eye for design and details and will become an important link between the consultants and various internal stakeholders and clients.

You will work closely with one or two of the Trade Sales Consultants, reporting to the Head of Trade Sales, in a challenging, competitive and highly rewarding environment, processing and assisting with all pre- and post-sales related activities. You will liaise with customers, respond to general enquiries and complete administration activities to ensure we are providing the high-end service our customers expect.

This is an entry level role and we are looking for someone who is enthusiastic, well organised and passionate about what we do. We see you developing into a pivotal member of the sales team, maintaining a great customer journey and a well-oiled sales team.

Key Skills Required

• Confident IT user (Outlook, Word, Excel)

• You will be a natural organiser with the ability to prioritise a complex workload

• Excellent attention to detail and eye for accuracy

• Confident communicator both written and verbal

• Confident at handling customer complaints

• Proactive and flexible manner

• Knowledge of MRP environment would be advantageous (SAP)

Desired but not essential:

• Previous administration experience

• Proven database/CRM experience (Salesforce preferred)

Accountabilities

• Respond to and deal with customer requests efficiently

• Provide support to a growing sales teams

• Accurately manage project and design information in partnership with assigned Consultant

• Deal with invoices, chasing up overdue payments and monitor ongoing orders

• Act as an additional contact for customers and clients requests and queries relating to samples, drawings, items in stock

• Occasional travel accompanying Sales Consultants to client site and showroom visits, majority of travel will be London

To Apply

To be considered for this role, you should be:

  • Within easy commute of Acton, West London 
  • Eligible to live and work in the UK

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

If you think you're a match, we’d like to hear from you – apply here

Interior Design Sales Associate

Description

We are on the search for an Interior/Spatial Design Sales Associate, who will promote and sell (one to one) our standard and bespoke range of handmade upholstered furniture and extensive range of fabrics. Assisting with administration, managing deliveries and stock control.

You will work with our clients on briefs, exploring the showroom stock and discussing models and designs options for each client – maintaining our high standard of customer service and product knowledge.

You will support and learn from our Sales and Design Team to understand the day to day management of a Retail Showroom and Fabric Gallery. Candidates must have a real passion for interior design with a hunger and drive to learn the sales side of the business.

The ideal candidate will be confident, enthusiastic and ambitious, must be adaptable and able to multi task with customer facing experience. With strong interior design skills looking to build a career within sales and Luxury Furniture industry.

Key Skills Required

• Knowledge and appreciation of furniture design, trends and styles

• Literate in Photoshop, InDesign, Illustrator, MC Office

• Literate in CAD and Sketch-up skills

• Confident communicator who makes friends quickly

• Energetic and Sales Driven

• Passion and enthusiasm for Interiors Design

• An understanding of made to order, bringing components together to create and build (furniture, kitchens, soft furnishings)

• Spatial Planning or Interior Design degree would be beneficial for this role

Accountabilities

• Meeting with the client and walking them around the showroom, taking briefs on furniture and discuss different models and fabric options for each client

• Sourcing fabrics and products to meet customers taste and budget

• Suggest alternatives to clients i.e. Made to order standard range or custom made items

• Propose suitable fabrics to each item of furniture based on fit for purpose, style and budget

• Maintaining sales records

• Continuously updating product knowledge to enable to provide high quality customer service at all times

• General admin duties, including input onto SAP (or new CRM system when launched).

• To create quotations, invoices and delivery notes for all enquiries and sales

To Apply

To be considered for this role, you should be:

  • Within easy commute of Acton, West London 
  • Eligible to live and work in the UK

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

If you think you're a match, we’d like to hear from you – apply here

Customer Services Administrator

Description

We are looking to recruit an Administrator to join the West London office and support our growing Customer Services team. You will play a pivotal role in the team, working with customers to provide solutions, logging and managing case and maintaining the CRM system daily.

This has the potential to be an entry level role, and we expect you to be enthusiastic with a solution focused mind-set. You will be liaising with customers on a daily basis so you should be an attentive and confident communicator with first class customer service skills.

Key Skills Required

• Switched-on & enthusiastic individual

• Confident communicator, good written and verbal English

• First class customer service skills

• Strong team working skills, keen to help out and support

• Ability to work under pressure & to your own initiative

DESIRED

• Skilled in a CRM system (SAP) and Microsoft Office

Accountabilities

• Liaise with the sales team on a daily basis, supporting administration tasks

• Work with customers to address complaints and questions as quickly and effectively as possible – escalating to new departments where necessary

• Working with the team to organise and coordinate Deliveries and Collections

• Logging cases on the CRM system(SAP)

• Adhere to customer scopes of work and other performance regulating documentation relating to order management/provision

• Effectively provide solutions to problems

• Report and resolve faults

• Provide exceptional customer support at all times

To Apply

To be considered for this role, you should be:

  • Within easy commute of Acton, West London

  • Eligible to live and work in the UK

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

If you think you're a match, we’d like to hear from you – apply here.

Merchandising Administrative Assistant

Description

We are looking for an exceptional talent to join our growing Buying and Merchandising Team here in our West London office.

You will play a vital role in the team, monitoring orders to ensure product codes are raised and products are shipped and delivered on time. As well as this, you will be responsible for updating products on our website and maintaining the samples library.

We expect you to be a well organised individual who possesses a genuine interest in design and the luxury interiors industry. This is an entry level role and you will be given training on software and other aspects of the role.

Key Skills Required

• Strong organisational and administration skills

• Excellent attention to detail

• Able to use initiative and have a positive can-do attitude

• Excellent communication skills and presentation

• Being able to work efficiently and professionally in a design led busy team

• Motivated and have the ability to work unsupervised and deliver results within deadlines

• Must be proficient in Excel, PowerPoint, Word

• Experience of SAP would be preferred

Accountabilities

• Ensure product codes are raised and products are ordered/ shipped/delivered on time

• Set up of all new product codes, maintaining product information, ensuring this is aligned to the range plan across all channels

• Administering live product updates on company website

• Maintain supplier samples and library

• Managing any general admin tasks for the buying department

To Apply

To be considered for this role, you should be:

  • Within easy commute of Acton, West London 
  • Eligible to live and work in the UK

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

If you think you're a match, we’d like to hear from you – apply here

Join us

Description

The Sofa & Chair Company is the UK’s leading manufacturer of luxury upholstered furniture, based in West London, with an average of 50% growth over the past three years.

We are a company with a positive culture which provides full support for ambitious individuals to grow and develop; investing in people to become future leaders.

We are looking for an exceptional talented and entrepreneurial people to join our growing team.

If you are interested in joining us, but your desired role isn't currently live, please submit your Cover Letter, CV & Portfolio here and we will get in contact when the perfect role becomes available for you.

To Apply

We'd love to hear from you - feel free to send across your CV and/or Portfolio here

The Sofa & Chair Company are the leading UK specialists in handcrafted furniture with a comprehensive bespoke to order service. Call us today to find out more.

 

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