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Logistics/Delivery Coordinator

Description

The Sofa and Chair Company is renowned for its hand-built craftsmanship. Based in Park Royal, West London, we specialize in the design and manufacture of high quality upholstery and custom made seating solutions, in a variety of styles and finishes. It is thriving, dynamic company with high ambitions.

We are looking for an energetic and motivated Logistics/Delivery Co-ordinator to support the logistic and delivery team and to be responsible for ensuring we deliver to our customer’s on time.

We are looking for someone who’s able to work within a fast pace environment, with great administration and organisational skills to keep the process flowing, and understands the importance of team work to work efficiently and deliver a high level of customer service.

The role reports into the Logistics Manager and sits within the Logistics team working closely with the following departments: Warehouse, Drivers and Quality Control team.

There is opportunity for career progression and we anticipate a need for a Team Leader within 12 months.

Key Skills Required

• Able to use initiative and have a positive can-do attitude.

• Organised and able to multi-task

• Excellent organisational and administration skills

• Excellent attention to detail

• Comfortable working within a team environment and independently

• Logical thinker and natural problem solver

• Strong communicator with a confident and polite telephone manager

• Excellent customer service skills

• Commercially focused and business oriented

• Experience within a similar role is essential

• UK logistics knowledge is essential

• Advanced Microsoft Office skills – Outlook, PowerPoint, Excel is essential

• SAP knowledge is highly desirable

Accountabilities

• Ensuring that orders are processed and entered accurately onto appropriate systems.

• Ensuring that sufficient inbound stock is made available and allocated to meet outgoing orders.

• Dealing with customs paperwork and reporting when necessary.

• Organising appropriate shipping/transport to transport goods to the customer’s location.

• Completing the system entry to confirm final shipping and delivery.

• Raising invoices in the appropriate formats, and passing all necessary paperwork to the Finance team in an ordered and timely way.

• Keeping all paper and electronic records and filing up to date in “real time” at all times.

• Completing weekly and monthly reports as required (primarily using Excel).

• Assisting with electronic stock reconciliation and reporting.

• Participating in physical stock checks from time to time, at locations across the UK.

• Liaising and communicating with colleagues, suppliers, customers, ports, storage and transportation partners as necessary to ensure smooth operations at all times.

• Understanding and implementing Health & Safety, Environmental and other Regulatory procedures when necessary.

• Ensuring 100% compliance with all Health and Safety requirements relating to orders, as well as all company rules, policies and procedures which may apply from time to time.

• Ensuring QA compliance in line with Company procedures and regulated standards.

• Managing daily bookings for goods out and ensuring that we plan the most efficient routes

• Forward planning to ensure we have the right resources in place to manage deliveries

• Ensure any potential road blocks for the delivery team department are cleared

• Undertaking any other duties and tasks which are reasonably required by management.

To Apply

To be considered for this role, you should be:

 

Within commute of Acton, West London
Eligible to live and work in the UK

Clean UK Driver’s license is essential (there will be come travel between S&C London sites and client sites)
Knowledge of UK and International Delivery and Freight.

 

 

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

 

If you think you're a match, we’d like to hear from you – apply here

 

Trade Sales Consultant

Description

Our business continues to grow at a rapid rate and in order to support our trade sales we are looking for a Trade Sales Consultant to join our established team based out of our stunning West London office & showroom.

You will be expected to manage a portfolio of some of the best interior design and specifier accounts in the country with an ability to build long term relationships and maintain exceptional service levels. You will be able to demonstrate a clear ability to achieve defined targets within all product categories with a focus on our own manufactured luxury upholstery through to the many FF&E products we offer.

You will be required to arrange meetings with clients to support the specification process and ensure that you have established a clear sales order pipeline in order to retain a long term relationship.

There are considerable expansion plans for the company as a whole, therefore we are looking for committed people to join and grow with the business.

Key Skills Required

• Proven experience of making sales within luxury market, preferably within trade

• Knowledge of luxury homeware and the brands within the sector

• Excellent attention to detail

• High level communication and team working skills

• Organised with strong reporting and journey planning skills

• Self-sufficient, tenacious and resilient

• Shows enterprise and possess the passion to develop the department and own career

• Enjoys working in a fast paced hands–on, dynamic environment.

Accountabilities

• To grow and manage a portfolio of 100+ accounts.

• Full ownership of sales from concept to completion

• Driving forward best practice across the team

• Ownership of a challenging personal sales target.

DESIRED

• Full and clean drivers licence

• SAP and ACE knowledge preferred but not essential

To Apply

To be considered for this role, you should be:

Within easy commute of Acton, West London 
Eligible to live and work in the UK

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

IF YOU THINK YOU'RE A MATCH, WE'D LIKE TO HERE FROM YOU - APPLY HERE

Fabric Assistant

Description

The Sofa & Chair Company is renowned for its hand-built craftsmanship. Based in Park Royal, West London, we specialize in the design and manufacture of high quality upholstery and custom-made seating solutions, in a variety of styles and finishes. It is a thriving, dynamic company with high ambitions.

We are looking for an exceptional talent to join our growing Fabric Team in West London. You will support the whole team, monitoring orders and deliveries as well as ensuring our huge fabric library is up to date and well maintained.

You will likely be a natural organiser with huge amount of enthusiasm to learn and build a career within the Fabric Department. We are a company with a great culture, providing support for ambitious individuals to grow and develop; investing in people to become future industry leaders.

Experience within an interior design practice and knowledge of fabrics or furniture would be an advantage, but all we ask for is passion and a genuine interest for what we love to do.

Key Skills Required

• Excellent attention to detail

• You are motivated, happy to work unsupervised and deliver within deadlines

• Proactive and enthusiastic with a positive can-do attitude

• Commercially focused and business oriented.

• Excellent communication skills, both written and verbal

• Presentation skills will be highly desirable

Accountabilities

• Daily monitoring of orders, ensure fabrics are ordered/shipped/delivered on time

• Management of fabric samples and large in-house fabric library

• Set up of all new product codes

• Picking up ad-hoc tasks for the fabric department

• Liaising with merchandising, sales and production teams

To Apply

o be considered for this role, you should be:

Within easy commute of Acton, West London
Eligible to live and work in the UK

If you think you're a match, we’d like to hear from you, please – apply here.

 

Accounts Assistant - Immediate Start

Description

The Sofa & Chair Company is renowned for its hand-built craftsmanship. Based in Park Royal, West London, we specialize in the design and manufacture of high quality upholstery and custom-made seating solutions, in a variety of styles and finishes. It is a thriving, dynamic company with high ambitions.

We are looking for an Accounts Assistant, available immediately, to join us on a three moths fixed term contract to provide administrative support in a busy accounts team in our stunning headquarters. This position has arisen due to increased workload and provides an excellent opportunity for development in a role which encompasses a range of accounting activities in an experienced team. 

Reporting to the Finance Manager, the Accounts Assistant will be responsible for processing all invoices received for payment and for undertaking the payment of all creditors in an accurate, efficient and timely manner. 

Key Skills Required

• Experience of data entry with exceptional accuracy and attention to detail;

• Proven experience of working in an Accounts team, with good accounting knowledge (not necessarily qualified);

• Excellent time management, with experience of managing own workload and meeting deadlines;

• Ability to work harmoniously in a team;

• Handling payments in an organized and timely manner.

• Experience of using accounting software (preferably SAP);

• Excellent communication skills in English, with the ability to communicate effectively with all levels of staff.

• Previous SAP experience highly desirable

Accountabilities

• Sales and purchase ledger management including some credit control

• Supplier and customer reconciliations

• Daily banking and cash book postings

• Employee and credit card expense analysis and posting

• Bank reconciliations

• Resolving general accounting queries and completing accounts administration as required

• Dealing with general supplier queries

• Opportunity to get involved in other areas such as VAT returns, EC Sales List, Asset leasing and analysis of P&L.

• Development and maintenance of Excel spreadsheets.

• Ensuring imaging of invoice supporting documents is timely and accurately performed.

To Apply

To be considered for this role, you should be:

  • Within easy commute of Acton, West London
  • Eligible to live and work in the UK


If you think you are a good match, we want to hear from you. Please – APPLY HERE -  your CV. 

Photographer & Image Editor

Description

We are looking for a highly skilled and organised Photographer & Image Editor. As a key member of the marketing team you will have a good understanding of luxury brands, a passion for interior design and will actively contribute to marketing campaign ideas.

We expect you to have a great attitude, used to fast turn around and will be flexible to adapt to our ever-changing environment. You will be involved in all aspects of product photography for our growing business on e-commerce and social channels and will report to Creative & Brand Director. This roles suits someone well organised, who is able to juggle a lot of demands from across the business.

This role requires a broad range of technical and personal skills ranging from excellent studio lighting skills for ecommerce product photography, personal skills for engaging subjects for editorial imagery and superior compositional skills, as well as lighting skills, for lifestyle photography both in our showroom and on location. This role also requires the digital capabilities to process, edit and retouch all imagery to deliver a finished product to our creative and marketing team.

Key Skills Required

• Strong photography experience – studio, cut-out, editorial and lifestyle

• Proficiency with all studio equipment and lighting

• Very proficient with all aspects of digital imagery - quality and output (file size, lighting, colour balancing & retouching)

• Strong skills in Lightroom or Capture One and Photoshop

• Able to perform complex image editing to compensate for imperfections in product samples such as cloning out scratches, removing labels, compositing images

• Ability to quickly concept, collaborate, and deliver in short timeframes

• Work onsite and cooperatively with other creative team members

• Experience creating editorial imagery and working in challenge light conditions

• Formal photography schooling is preferable

Accountabilities

• Coordinate photographic assignments and production activities.

• Photographing and editing product imagery in reasonable timeframes

• Serves as a principle source of information on photographic equipment and techniques

• Executes a large variety of photography assignments including location resourcing, product, portrait and event photography

• Analyse subject material, using artistic judgment to select appropriate equipment & tailor your approach

• Refines existing and develops new photographic techniques and procedures for the company

• Prepares photographic materials used in exhibits, publications, presentations, websites, etc

• Maintains the businesses photographic archives both online and offline; meta tagging and documenting all related images for future searches

• Coordinate photographic assignments with video team and Merchandising team

To Apply

To be considered for this role, you should be:

Within easy commute of Acton, West London
Eligible to live and work in the UK


If you think you are a good match, we want to hear from you. Please -  APPLY HERE - with  your CV and Portfolio (Please, use the option for Cover Letter to upload Portfolio)

Head of Fabrics

Description

The Sofa & Chair Company is renowned for its hand-built craftsmanship. Based in Park Royal, West London, we specialize in the design and manufacture of high quality upholstery and custom-made seating solutions, in a variety of styles and finishes. It is a thriving, dynamic company with high ambitions.

We are looking for an exceptional highly talented individual to take responsibility for all the fabric ordering process. Managing a team of 3, you will support, train and develop, together with monitoring orders and deliveries as well as ensuring our huge fabric library up to date and well maintained.

The ideal applicant will have experience of working in a fabric house and managing a team. This role will involve negotiating with suppliers and would be highly advantage if you understand the negotiating process within the fabrics industry.

Key Skills Required

• Must be highly organised and have excellent administration skills

• Ability to logically and systematically approach tasks and projects

• Should have experience and a passion for fabrics and interiors

• Have great professional relationship with other professionals, especially suppliers, within the industry

• Excellent interpersonal skills.

• PC literate. (Office 2010: Word/Excel/Power Point/Outlook)

• Flexible approach to working.

• Strong organisational and time management skills.

• Pro-active and results driven approach with a strong sense of initiative.

• Experience of working under pressure in a fast-paced environment.

• SAP Knowledge would be desirable but not essential

Accountabilities

• Establishing and developing relationships with fabric houses & Reps and negotiating the best prices

• Recruiting the best people to develop your team and department

• Maintaining and developing the large in-house upholstery fabric, curtain fabric and wallpaper library and responsibility for the sample service

• Working very closely with both sales and merchandising teams to analyse sales and grow them significantly within the business

• Overseeing all fabric purchase orders and the tracking all orders with suppliers

• Managing fabric stock, deliveries & after sales on behalf of the company

To Apply

To be considered for this role, you should be:

•                    Within easy commute of Acton, West London

•                    Eligible to live and work in the UK

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

If you think you're a match, we’d like to hear from you – apply here.

 

Accounts Assistant

Description

The Sofa & Chair Company is renowned for its hand-built craftsmanship. Based in Park Royal, West London, we specialize in the design and manufacture of high quality upholstery and custom-made seating solutions, in a variety of styles and finishes. It is a thriving, dynamic company with high ambitions.

We are looking for an experienced Accounts Assistant to provide administrative support in a busy accounts team in our stunning headquarters. This position has arisen due to increased workload and provides an excellent opportunity for development in a role which encompasses a range of accounting activities in an experienced team.

Reporting to the Finance Manager, the Accounts Assistant will be responsible for processing all invoices received for payment and for undertaking the payment of all creditors in an accurate, efficient and timely manner.

Key Skills Required

• Experience of data entry with exceptional accuracy and attention to detail;

• Proven experience of working in an Accounts team, with good accounting knowledge (not necessarily qualified);

• Excellent time management, with experience of managing own workload and meeting deadlines;

• Ability to work harmoniously in a team;

• Handling payments in an organized and timely manner.

• Experience of using accounting software (preferably SAP);

• Excellent communication skills in English, with the ability to communicate effectively with all levels of staff.

• Previous SAP experience highly desirable

Accountabilities

• Sales and purchase ledger management including some credit control

• Supplier and customer reconciliations

• Daily banking and cash book postings

• Employee and credit card expense analysis and posting

• Bank reconciliations

• Resolving general accounting queries and completing accounts administration as required

• Dealing with general supplier queries

• Opportunity to get involved in other areas such as VAT returns, EC Sales List, Asset leasing and analysis of P&L.

• Development and maintenance of Excel spreadsheets.

• Ensuring imaging of invoice supporting documents is timely and accurately performed.

To Apply

To be considered for this role, you should be:

  • Within easy commute of Acton, West London
  • Eligible to live and work in the UK

If you think you are a good match, we want to hear from you. Please – APPLY HERE -  your CV. 

 

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Payroll Officer

Description

The Sofa and Chair Company Ltd is now recruiting for an experienced Payroll Officer to join its Accounts team at its busy Head Office in West London. The successful candidate will be responsible for administering and managing dual payrolls across Head Office and Production in conjunction with the outsourced payroll provider, including salaried and hourly paid staff and a complex range of bonus, incentive and commission structures. Other day to day accountabilities will include responding to employee payroll queries on a timely basis, completing all Year End Returns and keeping up to date with any upgrades and legislation updates.

Key Skills Required

• Technical Payroll knowledge is essential including tax, NI, SMP, SSP and Auto Enrolment.

• Experience of running multiple complex payrolls is essential, including significant knowledge and experience of commission, incentive and bonus schemes.

• Experience of Auto-enrolment pension schemes and scheme administration is essential.

• SAP experience or similar is essential.

• Experience of providing PAYE/NI/Pension Returns is essential.

• Ideally CIPP qualified or equivalent.

• Be able to calculate payroll manually and through software

• Be able confident to work independently and also in a team.

Accountabilities

• Input all monthly changes for salaried, hourly paid and contract staff, including permanent and miscellaneous payments and deductions, statutory payments including, SMP, SSP, SPP.

• Check and process all timesheets and SAP reports for both production and non-production staff, ensuring this information is translated into correct wage payments for staff and contractors.

• Check and verify all compensation, bonus, incentive and commission payments with Heads of Department/Directors and obtain the required approvals prior to payment.

• Check and ensure the accuracy of all Tax, NIC, Student Loan, Pension & other Deductions.

• Update Attachments of Earning Orders & County Court Judgements in payroll, ensuring the deductions are made according to the regulations and are checked manually prior to payroll approval.

• Add new employees with P46/P45, process leavers (P45) and generate End of Year Certificate P60s and P11Ds.

• Prepare and reconcile all payroll and pension related reports, including pension disbursements, payment uploads and staff communication letters.

• Adhere strictly to payroll deadlines, policies and procedures and be compliant with relevant laws and legislative updates.

• Processing of staff expenses.

• Continuously evaluate the existing processes and procedures relating to payroll and recommend more efficient ways of operating.

• Communicate with Finance Manager and HR to report on any discrepancies.

• Process and circulate all disbursement reports relating to tax, NI and pension deductions to HMRC and pension provider.

• Respond to employee queries related to payroll and pension on a timely basis.

• Any other duties as required to support the wider Finance team.

To Apply

To be considered for this role, you should be:

  • Within easy commute of Acton, West London
  • Eligible to live and work in the UK


If you think you are a good match, we want to hear from you. Please - APPLY HERE - with your CV. 

In-House Recruiter

Description

We are looking for an enthusiastic and proactive In-House Recruiter to join the growing HR team here at the Sofa and Chair. The ideal candidate will develop our recruitment & on boarding process, managing all vacancies across the business and support hiring managers in selection. You will be the brand ambassador and go-to for all recruitment queries - defining and managing the process from the initial screening call through to offer, as well as being a point of call for their first day on the job.

You should be experienced in sourcing candidates directly through traditional methods as well as taking more creative approaches to find the right talent. You should also have knowledge around factors and issues that arise in internal recruitment such as confidentiality, employment law and contracts.  

Personality is key for this role, we want to see ambition, positivity, confidence and enthusiasm. You will know how to inspire hiring managers when they are recruiting and be there to take the strain off of them in busy periods.

This is an exciting role offering plenty of autonomy and opportunity to grow and develop your HR knowledge – If you think you have what it takes, we want to hear from you.

Key Skills Required

• Strong hands-on recruitment experience – ideally, both internal and agency side

• Proven experience in sourcing great talent across multiple disciplines

• Experience of managing multiple roles across a range of disciplines

• Experience in selection and offer process

• Knowledge of UK labour laws and procedures

• Ability to interact effectively at all level

• Great listener and an all-round confident communicator

• Able to think on your feet and come up with creative solutions when needed

• Experience with MS OFFICE (particularly Excel)

• Strong skills on social media

• A proactive, can-do attitude

Accountabilities

• Develop a seamless and cohesive company recruitment and on-boarding process

• Manage high volumes of recruitment activity, prioritising roles to the business needs

• Deliver high quality, speedy and cost effective hires

• Coaching and supporting hiring managers in recruitment best-practice’s and selection

• Negotiate terms and manage relationships with recruitment agencies where necessary

• Build our employer branding, working with the wider HR team to develop new benefits and initiatives

To Apply

To be considered for this role, you should be:

Within easy commute of Acton, West London
Eligible to live and work in the UK

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

If you think you're a match, we’d like to hear from you – apply here.

 

Business Development Manager

Description

The Sofa & Chair Company is renowned for its hand-built craftsmanship. Based in Park Royal, West London, we specialize in the design and manufacture of high quality upholstery and custom-made seating solutions, in a variety of styles and finishes. It is a thriving, dynamic company with high ambitions.

Our business continues to grow at a rapid rate and to support our trade sales team we are looking to hire a passionate and engaging Business Development Manager, that fully understands our brand and the clients we work with. In return you will be joining our dynamic team based out of our stunning West London office & 6,000 square foot showroom.

You will be both commercially minded with a genuine passion for design and upholstered furniture. You will be expected to both improve existing customer relationships and drive new customer acquisition with a focus of securing key projects aligned to our luxury upholstered furniture and complimentary product offer

Visiting trade clients to establish both their commercial requirements and secure detailed pipeline order book, will be a key requirement to this role.

There are considerable expansion plans for the company, therefore we are looking for committed people to join and grow with the business.

Key Skills Required

• Proven experience of making Business to Business sales within luxury interior design sector

• Knowledge of luxury homeware and the brands within the sector

• Demonstrable project management experience, taking a brief through to completion

• Excellent attention to detail

• High level communication and team working skills

• Organised with strong reporting and journey planning skills

• Self-sufficient, tenacious and resilient

• Shows enterprise and possess the passion to develop all business product categories

• Enjoys working in a fast-paced hands–on, dynamic environment

• Outgoing go get personality

DESIRED

• Full and clean drivers licence

• SAP and Sales Force knowledge preferred but not essential

Accountabilities

• Managing trade clientele within the luxury market - presenting the range of products we offer and making recommendations where appropriate to secure the project

• Working to clear goals and targets, being rewarded based on sales success, maximising sales opportunities through solution selling add-on products

• Ensuring first-class customer experience from start to finish. Following through an end-to-end customer service from client project building, finalising manufacturing details and liaising with measuring/fitting team to deliver the project on time

• Generating new trade leads by targets new site projects and referrals

• Visiting customers and arranging meetings in our showroom to keep them updated of our product offer and ensure that our customer experience is to the highest standard

• Planning your own diary for daily appointments, bookings and producing a weekly activity report

• Monitoring key existing and new account activity to agreed targets

• Accurately maintaining customer records to assist with marketing campaigns

To Apply

To be considered for this role, you should be:

Within commute of Acton, West London
Eligible to live and work in the UK

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

If you think you're a match, we’d like to hear from you – apply here

Junior Business Analyst

Description

The Sofa & Chair Company is renowned for its hand-built craftsmanship. Based in Park Royal, West London, we specialize in the design and manufacture of high quality upholstery and custom-made seating solutions, in a variety of styles and finishes. It is a thriving, dynamic company with high ambitions.

We are currently looking for a Junior Business Analyst to join our IT department. The Junior Business Analyst will be responsible for gathering business requirements that will improve our business capabilities for our customers and translates these into User stories. Attracts new and valuable insights, to go above and beyond.

Key Skills Required

• Excellent academic achievements with a Computing degree

• Structured and rigorous mind with attention to detail

• Agile Project experience.

• Experience of reporting tools such as SQL, Tableau, Qlikview, Power BI etc.

• Knowledge of VBA is a bonus

• Good interpersonal skills

• Good understanding of the Software development lifecycle, knowledge of Java Enterprise software and experience of UML would be a plus

• Confident, self-starter.

• Experience working in fast paced, changing environments.

• Has worked on a variety of projects, large or small.

• Advanced Excel skills

• Retail or Manufacturing experience.

Accountabilities

• Gains in depth understanding of underlying customer needs & wants. Serves as the voice of business and voice of customer in development & design processes.

• Gains in depth understanding of systems architecture and interfaces to anticipate implications of solution additions, changes, enhancements

• Maintains close interaction with product owners and user experience experts to ensure delivery of user story

• Gathers requirements from existing and potential new customers and business stakeholders. Writes Agile product backlogs

• Creates epics, detailed user stories, & acceptance criteria. Participate in the scrum process and implementation of each product

• Participates in and monitors testing of any product releases

• Investigates new ecommerce B2C, B2B and Mobile solutions, applications for a set of product features

Benefits

To Apply

To be considered for this role, you should be:

• Within easy commute of Acton, West London
• Eligible to live and work in the UK

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

If you think you're a match, we’d like to hear from you please - APPLY HERE - with your CV

Sewing Machinists

Description

The Sofa & Chair Company is renowned for its hand-built craftsmanship. Based in Park Royal, West London, we specialize in the design and manufacture of high quality upholstery and custom-made seating solutions, in a variety of styles and finishes. It is a thriving, dynamic company with high ambitions.

We are looking for a Sewing Machinist to aid the manufacture of custom made items ready for our upholstery team. Your job will entail working in our fabrication workshops, ensuring the items are finished to perfection, using a variety of materials and fabrics, ensuring they are sewn together dependant on specification of the soft furnishing item being produced.

A sewing machinist is an individual with great patience and an exceptional eye for detail and will only accept perfection. The ideal candidate will also have good knowledge of materials and fabric, to ensure the perfect stich is achieved every time. Working with little supervision while following all health and safety standards is essential.

The goal is to contribute to the construction and maintenance of strong and long-lasting handmade furniture.

Key Skills Required

• Proven experience as a Sewing Machinist

• Hands-on experience working with soft furnishing construction is preferable

• Ability to use sewing machines on an industrial scale

• Ability to measure, cut hand sew where required

• Understanding of technical documents and drawings to ensure correct items are sewn

• Excellent concentration skills

• Great attention to detail and accuracy in all work

• Ability to work fast and efficiently

• Good understanding of basic math

• Good physical condition and endurance

• Basic knowledge of English

• Positive ‘Can Do’ attitude

Accountabilities

• Read work orders to ensure the correct items are sewn and ready for upholstery

• Obtain all relevant parts to ensure they fit together

• Precisely measure, cut (if required) and saw cambric and covers

• Approve finished items by confirming specifications, conducting visual tests

• Document inspection, complete reports on rework issues and wastage

• Ensure sewing area is clean and free from air born particles, to ensure fabrics are not damaged

• Follow health & safety guidelines at all time

To Apply

To be considered for this role, you should be:

Within easy commute of Acton, West London
Eligible to live and work in the UK

 

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

 

If you think you're a match, we’d like to hear from you – apply here.

Interior Design Sales Associate

Description

We are on the search for an Interior/Spatial Design Sales Associate, who will promote and sell (one to one) our standard and bespoke range of handmade upholstered furniture and extensive range of fabrics. Assisting with administration, managing deliveries and stock control.

You will work with our clients on briefs, exploring the showroom stock and discussing models and designs options for each client – maintaining our high standard of customer service and product knowledge.

You will support and learn from our Sales and Design Team to understand the day to day management of a Retail Showroom and Fabric Gallery. Candidates must have a real passion for interior design with a hunger and drive to learn the sales side of the business.

The ideal candidate will be confident, enthusiastic and ambitious, must be adaptable and able to multi task with customer facing experience. With strong interior design skills looking to build a career within sales and Luxury Furniture industry.

Key Skills Required

• Knowledge and appreciation of furniture design, trends and styles

• Literate in Photoshop, InDesign, Illustrator, MC Office

• Literate in CAD and Sketch-up skills

• Confident communicator who makes friends quickly

• Energetic and Sales Driven

• Passion and enthusiasm for Interiors Design

• An understanding of made to order, bringing components together to create and build (furniture, kitchens, soft furnishings)

• Spatial Planning or Interior Design degree would be beneficial for this role

Accountabilities

• Meeting with the client and walking them around the showroom, taking briefs on furniture and discuss different models and fabric options for each client

• Sourcing fabrics and products to meet customers taste and budget

• Suggest alternatives to clients i.e. Made to order standard range or custom made items

• Propose suitable fabrics to each item of furniture based on fit for purpose, style and budget

• Maintaining sales records

• Continuously updating product knowledge to enable to provide high quality customer service at all times

• General admin duties, including input onto SAP (or new CRM system when launched).

• To create quotations, invoices and delivery notes for all enquiries and sales

To Apply

To be considered for this role, you should be:

  • Within easy commute of Acton, West London 
  • Eligible to live and work in the UK

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

If you think you're a match, we’d like to hear from you – apply here

Sales Support Administrator

Description

We are looking for a Sales Support Administrator to play a key role in the team and provide the link between the sales consultants and internal teams, ensuring a smooth order journey for our clients.

This is an opportunity for an ambitious individual who wants to develop a career in Sales within a growing company with plenty of progression. You will join our Trade Department here at our West London Office, working alongside a very dynamic team who are passionate about Luxury Interiors and feel very proud of our great bespoke luxury furniture.

You will work closely with one or two of the Trade Sales Consultants, reporting to the Head of Trade Sales, in a challenging, competitive and highly rewarding environment, processing and assisting with all pre- and post-sales related activities. You will liaise with customers, respond to general enquiries and complete administration activities to ensure we are providing the high-end service our customers expect.

We are looking for someone who is enthusiastic, well organised and passionate about what we do. The perfect candidate will share our passion for Bespoken Luxury Furniture and a flare for Interior Design.

Key Skills Required

• Confident IT user (Outlook, Word, Excel)

• You will be a natural organiser with the ability to prioritise a complex workload

• Excellent attention to detail and eye for accuracy

• Confident communicator both written and verbal

• Confident at handling customer complaints

• Proactive and flexible manner

• Knowledge of MRP environment would be advantageous (SAP)

Desired but not essential:

• Previous administration experience

• Proven database/CRM experience (Salesforce preferred)

Accountabilities

• Respond to and deal with customer requests efficiently

• Provide support to a growing sales teams

• Accurately manage project and design information in partnership with assigned Consultant

• Deal with invoices, chasing up overdue payments and monitor ongoing orders

• Act as an additional contact for customers and clients requests and queries relating to samples, drawings, items in stock

• Occasional travel accompanying Sales Consultants to client site and showroom visits, majority of travel will be London

To Apply

To be considered for this role, you should be:

  • Within easy commute of Acton, West London 
  • Eligible to live and work in the UK

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

If you think you're a match, we’d like to hear from you – apply here

Sales Accounts Coordinator

Description

The Sofa & Chair Company is renowned for its hand-built craftsmanship. Based in Park Royal, West London, we specialize in the design and manufacture of high quality upholstery and custom-made seating solutions, in a variety of styles and finishes. It is a thriving, dynamic company with high ambitions.

We are looking for an enthusiastic candidate with a passion for driving sales and achieving goals to join our Trade department as a Sales Account Coordinator.

The Sales Account Coordinator will be responsible for the allocation of new leads, working alongside with the Trade Sales Manager, to ensure that all new accounts are fairly distributed within the different teams. You will be responsible to oversee the team performance when dealing with new leads and making sure they provide excellent customer service, helping with inputting orders on a timely manner, leasing with our logistic and customer service department and helping with any queries or enquiries from our clients.

The ideal candidate will be self-motivated, conscientious customer focused individual with previous experience of supervising a sales team to join our company.

This is an amazing opportunity to develop your career and progress into a Senior Management position.

Key Skills Required

• Excellent organisational and communication skills

• Excellent communication skills both verbal and written

• Keen and quick learner

• Able to manage time effectively

• Be computer literate with proficient skills with MS Office

packages including MS Excel, Word, Outlook & Internet

Explorer

• The ability to think logically and solve problems accurately and pro-actively

• Manage team rota via MS Excel, Word efficiently

• Knowledge of SAP would be desirable

Accountabilities

• Working along our Marketing department and BDM to allocate new leads evenly across all Trade teams

• Take ownership of managing a territory of new key accounts.

• Consulting with clients and providing actionable recommendations to improve our service

• Checking orders received from suppliers/clients

• Creating, inputting and managing order files

• Checking stock levels, stock control and producing weekly reports

• Answering customer calls and liaising with Sales Team

• Supporting in coaching and motivating the teams to work across new business, renewals and up-selling to help the wider team to achieve their goals.

• The ability to work effectively as a part of a team also independently

To Apply

To be considered for this role, you should be:

Within easy commute of Acton, West London
Eligible to live and work in the UK

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

If you think you're a match, we’d like to hear from you, please - apply here - with your CV. 

Upholsterer

Description

The Sofa & Chair Company is renowned for its hand-built craftsmanship. Based in Park Royal, West London, we specialize in the design and manufacture of high quality upholstery and custom-made seating solutions, in a variety of styles and finishes. It is a thriving, dynamic company with high ambitions.

Due to an exciting period of growth we are currently looking for an Experienced Upholsterer to join our team of upholsterers in our workshop based in Acton, West London.

Your job will entail working in our fabrication workshops, ensuring the items of furniture are the highest standards, ready quality controlled before reaching our clients.

An upholsterer is an individual with great hand dexterity and an eye for detail. The ideal candidate will also have good knowledge of material properties, including leather, velvet, cottons. Working with little supervision while following all health and safety standards is essential.

The goal is to contribute to the construction and maintenance of strong and long-lasting handmade furniture.

Key Skills Required

• Proven experience as an upholsterer

• Excellent understanding of deep buttoning, studding and cutting technics

• Sewing is beneficial

• Knowledge of construction techniques and methods of building furniture is beneficial

• Ability to work fast and under pressure to meet production deadline

• Willingness to follow health & safety guidelines at all times

• Basic knowledge of English

• Good understanding of basic math

• Good physical condition and endurance

Accountabilities

• Fit, install, and secure material on frames, using hand tools, power tools, glue and staple guns

• Dress furniture up with fabrics to form smooth, accurate and highly finished surfaces.

• Examine dressed furniture frames to locate defects.

• Great attention to detail and accuracy in all work

• Positive ‘Can Do’ attitude

• Ability to work fast and efficiently

To Apply

To be considered for this role, you should be:

 

•                     Within easy commute of Acton, West London

•                     Eligible to live and work in the UK

 

 

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

 

If you think you're a match, we’d like to hear from you – apply here - with your CV and Portfolio

Furniture Repair Technician

Description

The Sofa & Chair Company is renowned for its hand-built craftsmanship. Based in Park Royal, West London, we specialize in the design and manufacture of high quality upholstery and custom-made seating solutions

We are looking for a Furniture Repair Technician who will be responsible for going to client locations and fixing any upholstery or Merchandise item that might have become problematic for the customer. You will meet with clients to troubleshoot and repair items in-situ (onsite), working with them to create a comprehensive and timely solution. In addition to resolving issues, you will also perform routine installations/assembly and meet with the Delivery Drivers to support with any installation/assembly requirements.

To do this work, the ideal applicant needs to have comprehensive knowledge of the industry, modern upholstery techniques and furniture restoration. Previous experience with furniture/upholstery repair is beneficial. Job candidates also need to demonstrate a thorough understanding of state health, safety and furniture regulations.

Customer service skills are essential. Being flexible and having a willingness to adapt will also come in handy out in the field.

Key Skills Required

• Excellent communication skill.

• Experience as a service technician would be desirable.

• Comprehensive knowledge of the industry, modern upholstery techniques and furniture restoration.

• Good organisational skills.

• Ability to work on own initiative and to evaluate action needed to satisfy customers.

• Excellent personal presentation.

• A good standard of report writing.

• Clear driving licence.

• The S & C product knowledge is an advantage. Expand the company brand image by excellent customer service

• Fluent in English

Accountabilities

• Proven experience as an upholstery technician or furniture repair technician.

• Customer focused and service driven.

• Have a natural ability to access, inspect and come up with solutions to enable a quick yet effective response to any issues may arise.

• Have a keen eye for quality.

• Have a good background in the use of machinery and tools.

• Be an enthusiastic, flexible, open-minded and committed individual.

• Travelling to various locations, working within customer’s homes to carry out professional repairs and assessments on old and new furniture.

• To ensure all repairs meet the required quality standards and are free from defect.

• To monitor the type of issues coming through the department in order to identify recurring problems.

• To investigate recurring issues and offer solutions or modifications to prevent this type of issue in the future.

• To make observations of the effects of packing, loading and transporting and offer advice on how to improve it.

• To ensure all relevant information has been gathered to guarantee that all required work has been carried out correctly.

• To take responsibility for the issue through the repair process and guarantee its quality at the end.

• To learn site survey, CAD design, fabric estimation, bespoke pricing, access check.

• Any other tasks that are reasonable within the individual’s skill set.

To Apply

To be considered for this role, you should be:

Within easy commute of Acton, West London 
Eligible to live and work in the UK

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

IF YOU THINK YOU'RE A MATCH, WE’D LIKE TO HEAR FROM YOU – APPLY HERE

Join us

Description

The Sofa & Chair Company is the UK’s leading manufacturer of luxury upholstered furniture, based in West London, with an average of 50% growth over the past three years.

We are a company with a positive culture which provides full support for ambitious individuals to grow and develop; investing in people to become future leaders.

We are looking for an exceptional talented and entrepreneurial people to join our growing team.

If you are interested in joining us, but your desired role isn't currently live, please submit your Cover Letter, CV & Portfolio here and we will get in contact when the perfect role becomes available for you.

To Apply

We'd love to hear from you - feel free to send across your CV and/or Portfolio here

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The Sofa & Chair Company are the leading UK specialists in handcrafted furniture with a comprehensive bespoke to order service. Call us today to find out more.

 

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