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Trade Sales Consultant

Description

Our business continues to grow at a rapid rate and in order to support our trade sales we are looking for a Trade Sales Consultant to join our established team based out of our stunning West London office & showroom.

You will be expected to manage a portfolio of some of the best interior design and specifier accounts in the country with an ability to build long term relationships and maintain exceptional service levels. You will be able to demonstrate a clear ability to achieve defined targets within all product categories with a focus on our own manufactured luxury upholstery through to the many FF&E products we offer.

You will be required to arrange meetings with clients to support the specification process and ensure that you have established a clear sales order pipeline in order to retain a long term relationship.

There are considerable expansion plans for the company as a whole, therefore we are looking for committed people to join and grow with the business.

Key Skills Required

• Proven experience of making sales within luxury market, preferably within trade

• Knowledge of luxury homeware and the brands within the sector

• Excellent attention to detail

• High level communication and team working skills

• Organised with strong reporting and journey planning skills

• Self-sufficient, tenacious and resilient

• Shows enterprise and possess the passion to develop the department and own career

• Enjoys working in a fast paced hands–on, dynamic environment.

Accountabilities

• To grow and manage a portfolio of 100+ accounts.

• Full ownership of sales from concept to completion

• Driving forward best practice across the team

• Ownership of a challenging personal sales target.

DESIRED

• Full and clean drivers licence

• SAP and ACE knowledge preferred but not essential

To Apply

To be considered for this role, you should be:

Within easy commute of Acton, West London 
Eligible to live and work in the UK

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

IF YOU THINK YOU'RE A MATCH, WE'D LIKE TO HERE FROM YOU - APPLY HERE

Head of Fabrics

Description

The Sofa & Chair Company is renowned for its hand-built craftsmanship. Based in Park Royal, West London, we specialize in the design and manufacture of high quality upholstery and custom-made seating solutions, in a variety of styles and finishes. It is a thriving, dynamic company with high ambitions.

We are looking for an exceptional highly talented individual to take responsibility for all the fabric ordering process. Managing a team of 3, you will support, train and develop, together with monitoring orders and deliveries as well as ensuring our huge fabric library up to date and well maintained.

The ideal applicant will have experience of working in a fabric house and managing a team. This role will involve negotiating with suppliers and would be highly advantage if you understand the negotiating process within the fabrics industry.

Key Skills Required

• Must be highly organised and have excellent administration skills

• Ability to logically and systematically approach tasks and projects

• Should have experience and a passion for fabrics and interiors

• Have great professional relationship with other professionals, especially suppliers, within the industry

• Excellent interpersonal skills.

• PC literate. (Office 2010: Word/Excel/Power Point/Outlook)

• Flexible approach to working.

• Strong organisational and time management skills.

• Pro-active and results driven approach with a strong sense of initiative.

• Experience of working under pressure in a fast-paced environment.

• SAP Knowledge would be desirable but not essential

Accountabilities

• Establishing and developing relationships with fabric houses & Reps and negotiating the best prices

• Recruiting the best people to develop your team and department

• Maintaining and developing the large in-house upholstery fabric, curtain fabric and wallpaper library and responsibility for the sample service

• Working very closely with both sales and merchandising teams to analyse sales and grow them significantly within the business

• Overseeing all fabric purchase orders and the tracking all orders with suppliers

• Managing fabric stock, deliveries & after sales on behalf of the company

To Apply

To be considered for this role, you should be:

•                    Within easy commute of Acton, West London

•                    Eligible to live and work in the UK

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

If you think you're a match, we’d like to hear from you – apply here.

 

Head of Digital Marketing

Description

The Sofa & Chair Company is market leader in bespoke luxury furniture and homeware and as part of their growth strategy are looking for an accomplished Head of Digital Marketing with demonstrable expertise in driving online sales, customer acquisition and brand growth. This is a business-critical role, with full responsibility for developing the online marketing strategy, supporting both acquisition and retention.

A successful candidate is expected have an incisive understanding of the digital marketing landscape, with the proven ability to develop and enhance digital content, mobile communications and SEO. A proven track record of leading successful online marketing teams that measure their success and nurture a culture of continuous innovation and improvement is required. Candidates should be strong communicators, confident in their ideas and credentials. The role will incorporate both B2B and B2C marketing.

Key Skills Required

• Deliver the brand experience and sales across all digital channels including:

– Acquiring and building a relevant customer base that converts on site or through online channels

– Optimise the customer journey on site

– Build an attribution model for tracking all digital activity

– Delivering excellent ROI across all paid channels

– Creating an organic growth strategy

• Create a customer acquisition and retention strategy, that grows with the business

• Create and implement a full CRM strategy through to a loyalty programme and advocacy

• Oversee social media, PR and events including working with influencers

• Establish a NPS score and ensure it is being monitored and improves with time

Accountabilities

• Strong, hands-on experience in digital channels - focused on PPC, SEO, affiliates and social media

• Proven experience and success in building a customer retention strategy including a loyalty program

• Fully versed on the current SEO algorithms and link building networks to ensure organic page one ranking on key terms

• Knowledge of the full digital of CRM platforms and GDPR requirements

• Highly analytical, confident user of Excel & GA

• Great communicator with the ability to explain complex issues with ease

• Team player who is keen to contribute

• Strong stakeholder management

• Experience within luxury retail e-commerce

To Apply

TO APPLY

To be considered for this role, you should be:

Within easy commute of Acton, West London
Eligible to live and work in the UK

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

If you think you're a match, we’d like to hear from you – apply here.

Talent Coordinator

Description

We are looking for an enthusiastic and proactive Talent Coordinator to join the growing HR team here at the Sofa and Chair. As we look to expand the company, the talent coordinator will be an intrinsic part of our internal recruitment process and will be pivotal to ensuing we find the right talent to get us where we want to be.

You will develop our recruitment & on boarding process, managing all vacancies across the business and support hiring managers in selection. You will be the brand ambassador and go-to for all recruitment queries - defining and managing the process from the initial screening call through to offer, as well as being a point of call for their first day on the job.

You should be experienced in sourcing candidates directly through traditional methods as well as taking more creative approaches to find the right talent. You should also have knowledge around factors and issues that arise in internal recruitment such as confidentiality, employment law and contracts.

Personality is key for this role, we want to see ambition, positivity, confidence and enthusiasm. You will know how to inspire hiring managers when they are recruiting and be there to take the strain off of them in busy periods.

This is an exciting role offering plenty of autonomy and opportunity to grow and develop your HR knowledge – If you think you have what it takes, we want to hear from you.

Key Skills Required

• Strong hands-on recruitment experience – ideally, both internal and agency side

• Proven experience in sourcing great talent across multiple disciplines

• Experience of managing multiple roles across a range of disciplines

• Experience in selection and offer process

• Knowledge of UK labour laws and procedures

• Ability to interact effectively at all level

• Great listener and an all-round confident communicator

• Able to think on your feet and come up with creative solutions when needed

• Experience with MS OFFICE (particularly Excel)

• Strong skills on social media

• A proactive, can-do attitude

Accountabilities

• Develop a seamless and cohesive company recruitment and on-boarding process

• Manage high volumes of recruitment activity, prioritising roles to the business needs

• Deliver high quality, speedy and cost effective hires

• Coaching and supporting hiring managers in recruitment best-practice’s and selection

• Negotiate terms and manage relationships with recruitment agencies where necessary

• Build our employer branding, working with the wider HR team to develop new benefits and initiatives

To Apply

To be considered for this role, you should be:

Within easy commute of Acton, West London
Eligible to live and work in the UK

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

If you think you're a match, we’d like to hear from you – apply here.

 

Showroom Coordinator

Description

We are looking for a passionate Showroom Coordinator to work as a customer host within our 6,000-square foot showroom and 100+ room sets, in one of the largest showrooms in Europe. This is a fast-paced role in a live retail environment.

You will be responsible for the meeting and greeting all of our clients, and acting as the face of The Sofa & Chair Company. Working within the Interior Design team you will be acting as the showroom police, ensuring all room sets are perfect and ensuring stock levels are maintained within the showroom. Liaising with the merchandising team to know when new products and old are being moved, and maintaining the POS and tickets on items.  

We see amazing customer service experience and retail/hospitality being integral to the role and you will be expected to fully understand all the products on display and their associated supplier branding.

Key Skills Required

• Day-to-day operational management of the showroom.

• Meeting and greeting clients as a host – offering refreshments

• Ensuring the bar station refreshments are always fully stocked.

• Be a point of contact for clients and customers in the showroom.

• Ensuring all items remain in their scanned locations.

• Ensuring there is always 1 model from a range on display lock.

• Identifying areas in the product range where improvements are required.

• Identifying customer preferences and liaison with Sales regarding product performance analysis and what is missing that is often requested.

• Liaising with other departments where required.

• Stock replenishment and communication of low stock to the category Manager together with communication to Interior Designers if there is any gaps within the showroom.

• Bed dressing, styling and attention to detail upkeep.

• Maintenance of POS and ticket labels - notifying the correct category Manager so they can come and price the item

• Maintaining a clean and tidy showroom.

Accountabilities

• Previous retail/commercial experience as an advisor

• Visual flair and amazing attention to detail

• Passion for Interiors and trends (not necessarily qualified in Interior Design).

• Strong communication, hospitality and interpersonal skills.

• Ability to work under pressure.

• Strong initiative and self-motivation.

• Strong time management and organisational skills.

To Apply

To be considered for this role, you should be:

Within easy commute of Acton, West London
Eligible to live and work in the UK

Please note, we do not use recruitment agencies to help source candidates, therefore only direct applications will be considered.

If you think you're a match, we’d like to hear from you – apply here, with your CV 

Junior Business Analyst

Description

The Sofa & Chair Company is renowned for its hand-built craftsmanship. Based in Park Royal, West London, we specialize in the design and manufacture of high quality upholstery and custom-made seating solutions, in a variety of styles and finishes. It is a thriving, dynamic company with high ambitions.

We are currently looking for a Junior Business Analyst to join our IT department. The Junior Business Analyst will be responsible for gathering business requirements that will improve our business capabilities for our customers and translates these into User stories. Attracts new and valuable insights, to go above and beyond.

Key Skills Required

• Excellent academic achievements with a Computing degree

• Structured and rigorous mind with attention to detail

• Agile Project experience.

• Experience of reporting tools such as SQL, Tableau, Qlikview, Power BI etc.

• Knowledge of VBA is a bonus

• Good interpersonal skills

• Good understanding of the Software development lifecycle, knowledge of Java Enterprise software and experience of UML would be a plus

• Confident, self-starter.

• Experience working in fast paced, changing environments.

• Has worked on a variety of projects, large or small.

• Advanced Excel skills

• Retail or Manufacturing experience.

Accountabilities

• Gains in depth understanding of underlying customer needs & wants. Serves as the voice of business and voice of customer in development & design processes.

• Gains in depth understanding of systems architecture and interfaces to anticipate implications of solution additions, changes, enhancements

• Maintains close interaction with product owners and user experience experts to ensure delivery of user story

• Gathers requirements from existing and potential new customers and business stakeholders. Writes Agile product backlogs

• Creates epics, detailed user stories, & acceptance criteria. Participate in the scrum process and implementation of each product

• Participates in and monitors testing of any product releases

• Investigates new ecommerce B2C, B2B and Mobile solutions, applications for a set of product features

Benefits

To Apply

To be considered for this role, you should be:

• Within easy commute of Acton, West London
• Eligible to live and work in the UK

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

If you think you're a match, we’d like to hear from you please - APPLY HERE - with your CV

Stock Administrator Assistant

Description

The Sofa and Chair Company is renowned for its hand-built craftsmanship. Based in Park Royal, West London, we specialize in the design and manufacture of high quality upholstery and custom made seating solutions, in a variety of styles and finishes.

We are looking for an exceptional talented Stock Administrator Assistant to join our growing team. You would be working across different department, supporting Buying & Merchandising, Stock and Logistic team in different administrative areas. Your main responsibilities would be processing and updating all stock paperwork and ensuring all product codes are raised, shipped and delivered on time, ensuring all stock administration is accurately represented at all times on the company’s systems.

You will be a highly experienced competent and adaptable Stock Administrator Assistant with experience within Manufacturing and Stock Control. You will possess strong I.T skills, in particular, with Microsoft Excel. You will possess excellent attention to detail working with accuracy in a fast paced environment. You will have strong customer service and communication skills, versatile and resilient.

This job is ideal for a recent graduate Merchandise/ Buying Admin Assistant who wants to get experience within the Buying and Merchandising team. 

Key Skills Required

• Able to use initiative and have a positive can-do attitude.

• Must be able to effective communicator via email, telephone and face to face and continuously demonstrate excellent customer service skills

• Organised and able to multi-task

• Excellent organisational and administration skills

• Excellent attention to detail

• Comfortable working within a team environment and independently

• Logical thinker and natural problem solver

• Strong communicator with a confident and polite telephone manager

• Supporting the stock team on day to day duties.

• Motivated and have the ability to work unsupervised and deliver results within deadlines

• Must be proficient in Excel, PowerPoint, Word

• Experience of SAP would be preferred

Accountabilities

• Updating and administrating stock information and maintaining supplier lists and records, including catalogue information.

• Submitting purchase details (vendor’s information, invoices and pricing) to internal databases

• Placing orders to replenish merchandise as needed

• Keep updated inventory records (including daily shipments)

• Ensure purchases do not exceed budget

• Business Support - Where required shall support all levels and functions

• Admin - responsible for managing any general admin tasks for the buying department.

• Upkeep of SKU life cycle - maintaining SKU information ensuring this is aligned to the range plan across all channels.

• Assuring correct product information in the range plan at all times making sure any amendments are updated in SAP.

• Supporting monitoring of critical path daily to ensure SKUs are raised, samples are sealed and products are shipped/delivered on time.

• Raising orders, monitoring delivery dates with suppliers and invoices are paid on time by ensuring information is communicated to the correct departments. Weekly updates to the team and any issues to be escalated immediately.

• Weekly trade report - assisting in preparation of information for weekly trade meeting.

To Apply

To be considered for this role, you should be:

·        Within commute of Acton, West London

·        Eligible to live and work in the UK

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

 

If you think you're a match, we’d like to hear from you – apply here - with your CV

Showroom/Warehouse Operative

Description

The Sofa & Chair Company is renowned for its hand-built craftsmanship. Based in Park Royal, West London, we specialize in the design and manufacture of high quality upholstery and custom made seating solutions, in a variety of styles and finishes. It is a thriving, dynamic company with high ambitions.

We have a new opportunity available for an experienced Showroom/Warehouse Operative to join our growing team. The Showroom/Warehouse Operative performs a practical role, helping to move our goods from point A to point B under the supervision of our Showroom Production Line Manager.

We expect you to be a clear communicator with a proactive manner, you will be moving heavy goods regularly so attention and diligence will be key to safety.

Key Skills Required

• Proven experience as handyman or furniture handler, preferably in a customer facing role or on a showroom/retail shop floor.

• Experience with hardware tools and electrical equipment.

• Basic math skills.

• Good communication ability.

• Well-organized and apt in problem-solving.

• Attention to detail.

• Understanding of all Health & Safety Regulations and Company’s Code of Conduct.

• IT literate, especially on Excel Word Doc.

• Knowledge of SAP desirable but not essential.

• Exposure and promotion of Health & Safety is essential and preferably with a relevant qualification e.g. IOSH.

Accountabilities

• Reporting to the Showroom Production Line Manager who will report back to Head of Interior Design.

• Ensure that you adhere to the Health & Safety Regulations and Company’s Code of Conduct at all times. This is a customer facing role as works will be undertaken during opening hours.

• Communicating with all necessary teams including Buying and Merchandising, Sales, Marketing, Warehouse & Deliveries and CSI.

• Assisting in the building room sets and constructing temporary and permanent environments.

• Working alongside the Showroom Coordinator and taking direction when requested for showroom movements.

• Responsible for the safe delivery/installation of all items coming into and out of the showroom. This also includes movements within the showroom room sets.

• Keeping showroom clean, tidy and organised.

• Requesting cleaner when required.

• Perform small maintenance duties such as replacing light bulbs.

• Ensuring all items are priced and ticketed following placement on the shop floor.

• and light repairs

• Identify and report the need for major repairs or any issues such as decorating required.

• Highlighting when something has sold from the showroom floor and requires replacing.

• Assist tradespeople when required during busy installation periods.

To Apply

To be considered for this role, you should be:

Within easy commute of Acton, West London
Eligible to live and work in the UK

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

If you think you're a match, we’d like to hear from you – apply here – with your CV.

 

Interior Design Sales Associate

Description

We are on the search for an Interior/Spatial Design Sales Associate, who will promote and sell (one to one) our standard and bespoke range of handmade upholstered furniture and extensive range of fabrics. Assisting with administration, managing deliveries and stock control.

You will work with our clients on briefs, exploring the showroom stock and discussing models and designs options for each client – maintaining our high standard of customer service and product knowledge.

You will support and learn from our Sales and Design Team to understand the day to day management of a Retail Showroom and Fabric Gallery. Candidates must have a real passion for interior design with a hunger and drive to learn the sales side of the business.

The ideal candidate will be confident, enthusiastic and ambitious, must be adaptable and able to multi task with customer facing experience. With strong interior design skills looking to build a career within sales and Luxury Furniture industry.

Key Skills Required

• Knowledge and appreciation of furniture design, trends and styles

• Literate in Photoshop, InDesign, Illustrator, MC Office

• Literate in CAD and Sketch-up skills

• Confident communicator who makes friends quickly

• Energetic and Sales Driven

• Passion and enthusiasm for Interiors Design

• An understanding of made to order, bringing components together to create and build (furniture, kitchens, soft furnishings)

• Spatial Planning or Interior Design degree would be beneficial for this role

Accountabilities

• Meeting with the client and walking them around the showroom, taking briefs on furniture and discuss different models and fabric options for each client

• Sourcing fabrics and products to meet customers taste and budget

• Suggest alternatives to clients i.e. Made to order standard range or custom made items

• Propose suitable fabrics to each item of furniture based on fit for purpose, style and budget

• Maintaining sales records

• Continuously updating product knowledge to enable to provide high quality customer service at all times

• General admin duties, including input onto SAP (or new CRM system when launched).

• To create quotations, invoices and delivery notes for all enquiries and sales

To Apply

To be considered for this role, you should be:

  • Within easy commute of Acton, West London 
  • Eligible to live and work in the UK

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

If you think you're a match, we’d like to hear from you – apply here

Sales Support Administrator

Description

We are looking for a Sales Support Administrator to play a key role in the team and provide the link between the sales consultants and internal teams, ensuring a smooth order journey for our clients.

This is an opportunity for an ambitious individual who wants to develop a career in Sales within a growing company with plenty of progression. You will join our Trade Department here at our West London Office, working alongside a very dynamic team who are passionate about Luxury Interiors and feel very proud of our great bespoke luxury furniture.

You will work closely with one or two of the Trade Sales Consultants, reporting to the Head of Trade Sales, in a challenging, competitive and highly rewarding environment, processing and assisting with all pre- and post-sales related activities. You will liaise with customers, respond to general enquiries and complete administration activities to ensure we are providing the high-end service our customers expect.

We are looking for someone who is enthusiastic, well organised and passionate about what we do. The perfect candidate will share our passion for Bespoken Luxury Furniture and a flare for Interior Design.

Key Skills Required

• Confident IT user (Outlook, Word, Excel)

• You will be a natural organiser with the ability to prioritise a complex workload

• Excellent attention to detail and eye for accuracy

• Confident communicator both written and verbal

• Confident at handling customer complaints

• Proactive and flexible manner

• Knowledge of MRP environment would be advantageous (SAP)

Desired but not essential:

• Previous administration experience

• Proven database/CRM experience (Salesforce preferred)

Accountabilities

• Respond to and deal with customer requests efficiently

• Provide support to a growing sales teams

• Accurately manage project and design information in partnership with assigned Consultant

• Deal with invoices, chasing up overdue payments and monitor ongoing orders

• Act as an additional contact for customers and clients requests and queries relating to samples, drawings, items in stock

• Occasional travel accompanying Sales Consultants to client site and showroom visits, majority of travel will be London

To Apply

To be considered for this role, you should be:

  • Within easy commute of Acton, West London 
  • Eligible to live and work in the UK

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

If you think you're a match, we’d like to hear from you – apply here

Junior IT Support

Description

The Sofa & Chair Company is renowned for its hand-built craftsmanship. Based in Park Royal, West London, we specialize in the design and manufacture of high quality upholstery and custom-made seating solutions, in a variety of styles and finishes. It is a thriving, dynamic company with high ambitions.

As a complex bespoke manufacturer, retailer and exporter, The Sofa and Chair Company has IT at its heart. The primary function of this role is to assist in the management of the IT infrastructure and business systems across multiple platforms and sites and to support users across the business. This role is a mixture of providing solutions for ad hoc support issues and assisting the team to create longer term stability and efficiency improvements.

This is an ideal opportunity for a bright ambitious person with good general IT knowledge to gain experience in a support role and develop their career in IT.

Key Skills Required

• A degree or equivalent experience in a computer science or computer infrastructure field;

• Ability to manage own time and prioritise multiple responsibilities and deadlines;

• Strong written and verbal communication skills in English;

• A working knowledge of IT operating systems, particularly Windows, Exchange;

• Hands on experience of installing IT hardware and software and managing infrastructure over multiple sites;

• Advanced knowledge of entire Microsoft suite.

Accountabilities

• Install, configure, and maintain computer and network operating system and application software, as appropriate;

• Manage Apple and Windows laptops;

• Provide support for computer/network/application systems as required;

• Perform miscellaneous duties as assigned;

• Respond to end-user tickets in a timely and professional manner;

• Monitor daily server and workstation backups;

• Maintain the wired and wireless network in and between the company office locations, including the firewall and switch arrays;

• Being mindful of IT spend, working within budget and driving down costs were possible.

To Apply

To be considered for this role, you should be:

Within easy commute of Acton, West London
Eligible to live and work in the UK

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

If you think you're a match, we’d like to hear from you please - APPLY HERE - with your CV

Carpenter/Joiner

Description

The Sofa & Chair Company is renowned for its hand-built craftsmanship. We specialize in the design and manufacture of high quality upholstery and custom-made seating solutions, in a variety of styles and finishes. It is a thriving, dynamic company with high ambitions.

We are looking for an experienced Carpenter to join our friendly team of experts, proud of the outstanding quality and bespoke woodwork. Your job will entail working in our carpentry workshop in Acton, West London, to produce high end luxury products.

A carpenter is an individual with great hand dexterity and an eye for detail. The ideal candidate will have good knowledge of wood industry and other carpentry materials. Working with little supervision while following all health and safety standards is essential.

The goal is to contribute to the construction and maintenance of strong and long-lasting handmade furniture.

Key Skills Required

• Proven experience as a bench joiner in upholstery frame manufacturing or wooden chair manufacturing.

• Proficient in using wood working industrial machinery and tools (penal saws, circular saws, planners, sanders, thicknessers, bandsaws, drills, impcact drills etc.)

• Ability to read and understand technical drawings

• Great attention to detail and accuracy in all work

• Positive ‘Can Do’ attitude

• Ability to work fast and efficiently

• Basic knowledge of English

• Good understanding of basic math

• Good physical condition and endurance

Accountabilities

• Read technical documents and drawings

• Take measurements and calculate the size and amount of material needed

• Cut, shape and smooth timber and other material according to measurements

• Build furniture frames using raw materials

• Operates and performs preventative maintenance of the machinery and tools

• Clean equipment and work site area.

• Willingly follow health & safety guidelines at all times

Challenges

To Apply

To be considered for this role, you should be:

•                     Within easy commute of Acton, West London

•                     Eligible to live and work in the UK

 

 

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

 

If you think you're a match, we’d like to hear from you – apply here - with your CV and your carpentry Portfolio

Upholsterer

Description

The Sofa & Chair Company is renowned for its hand-built craftsmanship. Based in Park Royal, West London, we specialize in the design and manufacture of high quality upholstery and custom-made seating solutions, in a variety of styles and finishes. It is a thriving, dynamic company with high ambitions.

Due to an exciting period of growth we are currently looking for an Experienced Upholsterer to join our team of upholsterers in our workshop based in Acton, West London.

Your job will entail working in our fabrication workshops, ensuring the items of furniture are the highest standards, ready quality controlled before reaching our clients.

An upholsterer is an individual with great hand dexterity and an eye for detail. The ideal candidate will also have good knowledge of material properties, including leather, velvet, cottons. Working with little supervision while following all health and safety standards is essential.

The goal is to contribute to the construction and maintenance of strong and long-lasting handmade furniture.

Key Skills Required

• Proven experience as an upholsterer

• Excellent understanding of deep buttoning, studding and cutting technics

• Sewing is beneficial

• Knowledge of construction techniques and methods of building furniture is beneficial

• Ability to work fast and under pressure to meet production deadline

• Willingness to follow health & safety guidelines at all times

• Basic knowledge of English

• Good understanding of basic math

• Good physical condition and endurance

Accountabilities

• Fit, install, and secure material on frames, using hand tools, power tools, glue and staple guns

• Dress furniture up with fabrics to form smooth, accurate and highly finished surfaces.

• Examine dressed furniture frames to locate defects.

• Great attention to detail and accuracy in all work

• Positive ‘Can Do’ attitude

• Ability to work fast and efficiently

To Apply

To be considered for this role, you should be:

 

•                     Within easy commute of Acton, West London

•                     Eligible to live and work in the UK

 

 

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

 

If you think you're a match, we’d like to hear from you – apply here - with your CV and Portfolio

Furniture Repair Technician

Description

The Sofa & Chair Company is renowned for its hand-built craftsmanship. Based in Park Royal, West London, we specialize in the design and manufacture of high quality upholstery and custom-made seating solutions

We are looking for a Furniture Repair Technician who will be responsible for going to client locations and fixing any upholstery or Merchandise item that might have become problematic for the customer. You will meet with clients to troubleshoot and repair items in-situ (onsite), working with them to create a comprehensive and timely solution. In addition to resolving issues, you will also perform routine installations/assembly and meet with the Delivery Drivers to support with any installation/assembly requirements.

To do this work, the ideal applicant needs to have comprehensive knowledge of the industry, modern upholstery techniques and furniture restoration. Previous experience with furniture/upholstery repair is beneficial. Job candidates also need to demonstrate a thorough understanding of state health, safety and furniture regulations.

Customer service skills are essential. Being flexible and having a willingness to adapt will also come in handy out in the field.

Key Skills Required

• Excellent communication skill.

• Experience as a service technician would be desirable.

• Comprehensive knowledge of the industry, modern upholstery techniques and furniture restoration.

• Good organisational skills.

• Ability to work on own initiative and to evaluate action needed to satisfy customers.

• Excellent personal presentation.

• A good standard of report writing.

• Clear driving licence.

• The S & C product knowledge is an advantage. Expand the company brand image by excellent customer service

• Fluent in English

Accountabilities

• Proven experience as an upholstery technician or furniture repair technician.

• Customer focused and service driven.

• Have a natural ability to access, inspect and come up with solutions to enable a quick yet effective response to any issues may arise.

• Have a keen eye for quality.

• Have a good background in the use of machinery and tools.

• Be an enthusiastic, flexible, open-minded and committed individual.

• Travelling to various locations, working within customer’s homes to carry out professional repairs and assessments on old and new furniture.

• To ensure all repairs meet the required quality standards and are free from defect.

• To monitor the type of issues coming through the department in order to identify recurring problems.

• To investigate recurring issues and offer solutions or modifications to prevent this type of issue in the future.

• To make observations of the effects of packing, loading and transporting and offer advice on how to improve it.

• To ensure all relevant information has been gathered to guarantee that all required work has been carried out correctly.

• To take responsibility for the issue through the repair process and guarantee its quality at the end.

• To learn site survey, CAD design, fabric estimation, bespoke pricing, access check.

• Any other tasks that are reasonable within the individual’s skill set.

To Apply

To be considered for this role, you should be:

Within easy commute of Acton, West London 
Eligible to live and work in the UK

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

IF YOU THINK YOU'RE A MATCH, WE’D LIKE TO HEAR FROM YOU – APPLY HERE

Handy Man

Description

The Sofa & Chair Company is renowned for its hand-built craftsmanship. Based in Park Royal, West London, we specialize in the design and manufacture of high quality upholstery and custom-made seating solutions, in a variety of styles and finishes. It is a thriving, dynamic company with high ambitions.

We are looking for a reliable Handyman to undertake and upkeep the production workshop. We’ll rely on you to keep workshop facilities in perfect condition by doing various odd jobs. Deft hands and technical knowledge are important parts of a handyman’s arsenal; you must be well-organized too. A keen eye for detail and physical stamina are valued greatly in this job.

Key Skills Required

• Physically capable of moving furniture

• Work well to specific instructions as well as being able to self-motivate and manage own workload.

• Have great initiative and be interested in making improvements in the process.

• Well-organized, tidy and apt in problem-solving.

• Be good at prioritising tasks

• Attention to detail

• Good communication ability with understanding of spoken English

• Driving licence is a plus

Accountabilities

• Make sure the workshop is kept clean and free of dust

• Clean facilities and benches by sweeping, dusting hoovering etc.

• Make sure the bins with raw materials are emptied

• Unload delivery trucks and bring materials to the site

• Load trucks as needed

• Maintain commercial hoovers

• Shift frames, furniture or equipment

• Keep materials and tools organized and stacked neatly

• Perform maintenance and light repairs

• Undertake duties as assigned or emergency tasks

• Identify and report the need for major repairs

To Apply


TO APPLY
To be considered for this role, you should be:
• Within easy commute of Acton, West London
• Eligible to live and work in the UK
Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.
If you think you're a match, we’d like to hear from you – apply here.
 

Furniture Assembler

Description

The Sofa & Chair Company is renowned for its hand-built craftsmanship. Based in Park Royal, West London, we specialize in the design and manufacture of high quality upholstery and custom-made seating solutions, in a variety of styles and finishes. It is a thriving, dynamic company with high ambitions.

We are looking for an experienced Furniture Assembler to undertake the duties within our factory. We’ll rely on you to process and finish handmade high quality products, assembling pieces of furniture for our demanding high end customers.

The ideal candidate must have some joinery and furniture fitting experience. Must be able to work methodically and show attention to details.

Key Skills Required

• Carpentry skills - ability to use both hand and power tools to fit and attach pieces and elements of various furniture products together.

• Ability to follow technical drawings with high level attention to detail.

• May work as member of team along production line.

• Sufficient command of English, including service-specific terminology.

• Stamina and resilience – this role can involve standing and lifting heavy furniture elements throughout the day, so furniture assemblers need high energy and endurance.

• Knowledge of safety protocols and best practices to help ensure an accident-free workplace

• Familiar with 5S terminology is a plus.

• Valid driving licence is a plus.

Accountabilities

• Join components of a furniture piece together.

• Drills holes and drives screws into parts, join set and shape parts or attach wooden and metal hardware using power tools and hand tools.

• Trims joints to fit.

• Closely follow designers’ plans and specifications.

• Identify and report any need for product and flow improvement.

• Perform quality control throughout process.

• Perform stock control.

• Keep materials and tools organized and stacked neatly.

• Shift frames and furniture

• You may also help prepare furniture for transport and delivery to customers by packing and loading finished projects.

To Apply

To be considered for this role, you should be:

•                     Within easy commute of Acton, West London

•                     Eligible to live and work in the UK

 

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

 

If you think you're a match, we’d like to hear from you – apply here.

Furniture CAD Designer

Description

The Sofa and Chair Company is in the search for an experience Furniture CAD Designer with a passion and genuine interest in the luxury interiors industry, with ambitions to grow their career within our company.

In this role you will work on a variety of prestigious and challenging projects. The successful candidate will produce in depth detailed drawings, designs and documents to meet briefs given by clients. You will liaise with clients, designers, suppliers and contractors regarding all design aspects of the project. This an exciting opportunity to work with a very dynamic team.

Excellent attention to detail is essential, alongside fantastic communication skills and an entrepreneurial mind-set; personable with superb administrative and time management skills.

Key Skills Required

- Sound knowledge and experience in using Solidworks is a must

- Designers must have attained a degree qualification in Product or Furniture Design

- Producing 3D Solidworks models of bespoke furniture and drawings for client’s approval

- Ability to produce clear and informative production drawings

- Good organisational skills and time management

- Pro-active, confident and well organized.

- Excellent communication skills (written and verbal)

- Proven relevant industry experience.

- Team player capable of a flexible approach

- Knowledge of furniture construction is beneficial.

Accountabilities

- Working as part of a strong technical team on exciting and challenging projects.

- Developing client’s initial concepts through to final production.

- Visiting some of London’s most prestigious homes and commercial properties to carry out site surveys.

- Producing 3D Solid works models of bespoke furniture and drawings for client’s approval

- Producing production drawings and 1:1 template for manufacturing

- Liaise with clients, sales admin & production on queries.

- Sourcing bespoke parts.

- Working closely and supporting production team.

To Apply

To be considered for this role, you should be:

•  Within easy commute of Acton, West London

•  Eligible to live and work in the UK

Please note, we do not use recruitment agencies to help source candidates, therefore only Direct applications will be considered.

If you think you're a match, we’d like to hear from you – apply here.

 

 

 

Join us

Description

The Sofa & Chair Company is the UK’s leading manufacturer of luxury upholstered furniture, based in West London, with an average of 50% growth over the past three years.

We are a company with a positive culture which provides full support for ambitious individuals to grow and develop; investing in people to become future leaders.

We are looking for an exceptional talented and entrepreneurial people to join our growing team.

If you are interested in joining us, but your desired role isn't currently live, please submit your Cover Letter, CV & Portfolio here and we will get in contact when the perfect role becomes available for you.

To Apply

We'd love to hear from you - feel free to send across your CV and/or Portfolio here

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The Sofa & Chair Company are the leading UK specialists in handcrafted furniture with a comprehensive bespoke to order service. Call us today to find out more.

 

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