I can honestly say of all the companies we have dealt with in recent years, the Sofa and Chair company are probably the best we have encountered for customer service, reliability and quality of product. One of the rare occasions where it really is worth paying more and we can see the difference.
I wanted to thank you for your excellent service and for the beautiful quality of all the furniture.
I wish more of the companies I have dealt with over the last few months could have matched your customer service. All too often we have been let down.
Once again many thanks and we will certainly be in touch with our next refurbishment projects.
We'd like to thank you for your time and efforts spent on our new sofa. We were quite happy today during the swap of the previous one for the new one
We appreciate the level of customer support provided by your company
Just wanted to say thanks so much for the Grey Close order & for the excellent service we received. The furniture is beautiful & we have a very happy client. Compliments to your workshop.
The Delivery guy was also fantastic which always makes these jobs easier.
The new furniture looks lovely!
Thank you once again for your professional and knowledgeable assistance. It was and is much appreciated.
I am writing to you to say how happy I am with my new white leather cushions. They look absolutely fabulous and exceeded all my expectations. Many thanks for your professional help!
Thank you for taking the time with me today. You have a fantastic showroom with amazing furniture. I am extremely happy with my order!
Many thanks & regards
Just a quick note to say thank you for all your help with my recent order for the Lisbon slipper chairs and Byron carvers. I visited the client on Saturday and the chairs looked fantastic. The client is delighted with the quality of the work and the overall look - as am I.
Huge thanks to you & the team.
I want to thank you and SOFA AND CHAIR for giving me a wonderful chair and servicing me with what I needed!! Your company is great and I will always keep you close to my heart for the excellent work and attention you give!! Thank you again
With warm regards and respect
We are really enjoying our sofa and chaise and we are considering adding one of your Chester stools to act as a bench/coffee table for our room.
Thanks and regards,
I just wanted to let you know that I am really thrilled with the armchairs - they are really comfortable, not to mention good looking. Buying online could have been a bit of a gamble because it is always preferable to see and sit on furniture before you buy but your website said it all as regards the quality, so the decision was easier - not to mention the sale discount of course! You were so very helpful and the delivery company very efficient.
Sofa delviered last Saturday as required. Many thanks for organising. It looks great.
It was nice to meet you too, and thank you for your assistance. Buying experiences so often fall short of expectation but you made it very pleasurable.
I must say I was also very impressed to get a call from one of your colleagues yesterday when we were on our way home to arrange delivery on Thursday - now that is service!!
I look forward to receiving the sample for the Coco chairs, I'll get back to you as soon as it arrives.
I'm just relaxing on my gorgeous Howard sofa & realised that I didn't email you after delivery.
We are all thrilled with the shape & fabric of both sofa styles. They are beautiful & comfortable & we couldn't be happier with them all!
Thank you for helping me get them within my budget & for your advice on choosing the right sizes & legs.
Wishing you a very Merry Christmas & a Happy New Year!
I just wanted to pass on our thanks and let your know we are absolutely delighted with our beautiful modular sofa that arrived yesteday. The fabric choice was spot-on and looks amazing in our sitting room.
Please also send my thanks to Judith and the lovely guy (I think he could be Dutch but I don't know his name), that took my payments a few times.
Everyone was helpful from the start to the finish and we are so happy with our sofa.
Many thanks to all, and wishing you a fantastic Christmas!
We will probably be back for some chairs at some point!
I was at Astons Road today and had a look at the 3 items of furniture that you delivered today. My client and I are really delighted with the quality of the furniture. You have all done a great job. I am especially impressed with the way your guys tackled the seam on the blanket box with the seam down the middle. It's invisible. Thanks for your help and excellent service.
I hope to be in touch for my next job.
All the best
Many thanks for the wonderful service that you provide at The sofa & chair company.
I am so happy with my new bench, also my boyfriend has purchased the 6 dining tables, those ones from the display showroom.
Thanks again for the amazing service.
I just wanted to drop you a note to say how pleased I am with the day bed. It looks fabulous! Wonderful quality and stunning, I couldn't have asked for more. Thank you again to all involved.
Just to let you know that I am very pleased with the chairs that have delivered today.
Look forward to dining chairs next.
Have a lovely day.
This is just to let you know that the modular sofa was delivered this week and it looks great, we are very pleased with it.
Many thanks and best regards
To report that I have my lovely sofa, delivered by two exceptionally helpful gentlemen.
Thanks to all for your help, and Happy Christmas.
Thank you Judith - picked up the footstool this am. (did not want to bother you in the office as it was already to go at the front door & was kindly loaded into my car).
Looks great .. be in touch when we need our next piece of furniture !
Just to thank you for organising the delivery of the Gibraltar sofa, it arrived very promptly and in excellent condition,
it looks wonderful in situ and we are delighted with it.
The curtains are beautiful and stylish and really like them.
We await for the final delivery now.
Been meaning to email you to THANK YOU for all your kind assistance in our purchase of Headboard. It's now installed and we are very pleased with it.
Hope to see you again soon as we have some other pieces of furniture to purchase.
Thanks again and all the best.
I would like to start by thanking you for all your help and indeed a very pleasant experience when we came into the store. We will visit you in September to look at other couches.
I have received a call that our couch is ready to be delivered and would like to schedule delivery sometime in September. In the meantime please confirm that the delivery crew will take our cut up old couch for dumping.
With kind regards,
It was a pleasure meeting you at your showroom!
Your kindness patience and courtesy did impress me much. I am now the biggest fan of Lolli and Mamoli. Plus the coffee was exquisite!
Just been swamped so far!
Looking forward to a long and fruitful relationship,
Thank you for your and Barry's kind assistance with having the sofa delivered on Saturday. We are very pleased with it.
I don't think I've already said but just to let you know we are very pleased with the furniture at Fowlers Bench. The clients are so happy they want to order a new sofa for their London home!
Thank you for all your help.
Just wanted to say that the bed arrived and is absoutely stunning. i am thrilled with it and cant wait to sleep in it tonight!
We also want to come and see you regarding some designer sofas. depending on the olympic traffic and holidays, we should be in within the next few weeks.
I hope you are well and enjoying the lovely weather. Our dining chairs have been delivered. They look really beautiful.
We are extremely happy with all the furniture you have made for us. We thank you for your prompt and efficient response to our requests and the minor problems we have had.
The standard of workmanship throughout has been impeccable. Please thank your team on our behalf.
Lastly, all the members of your delivery teams are polite and took great care when delivering and placing the furniture in our new home. It's a great pleasure to deal with delivery folk who arrive on time!
For now, we plan to enjoy living with our Sofa and Chair furniture, but hope to see you sometime in the future.
Nazir, Fozia and boys
Just to let you know that the chairs were delivered very promptly this morning and I am so delighted with them - they're all just gorgeous!
Many thanks for all your help from the design of the chairs to the choosing of the fabric.
Hope you are well. Sorry it has taken me a while to write but for some reson things have been abit chaotic. I just wanted to say a big thankyou for all your time and expertise that you gave to our search for the right sofa. We are really happy with the colour and it looks great in the room.
All your hard work is much appreciated.
All the best
I would just like to say a big thank you for all that you have done. Your kind assistance and help has been invaluable to me. You have been extremely patient with me whenever i changed my mind. I have also been able to meet my deadline to move into the new flat with expertise.
A big thank you!
We had the sofabed delivered this morning and are absolutely delighted! It's just what we hoped it would be, and your deliverymen could not have been more careful or professional: I was very impressed by them. We truly appreciate the care you and your team have given us and look forward to hopefully ordering other items from you shortly.
Amber & Patrick
Just wanted to let you know that we so love the sofa. My two daughters are back from school today and tonight is the first night we have all sat on it.
So great.......thanks for all your help and hope you have a lovely xmas.
Just a quick note to say thank you to the Sofa and Chair company for making our lovely ottomans for us. We are very pleased with them and they look really great in our living room.
I have been meaning to e-mail you to thank you for all your help with the Milton bench, I love it and it has been much admired by all who see it. I was most impressed with the service, craftsmanship and delivery service and will definitely use you again.
I have received the chairs and they are very beautiful, just perfect!
Thank you very much,
Thank you so much for you help on this matter. We have been really happy with your service during sale and now after sale. It has been a pleasure dealing with you.
Just a quick note to say thank you so very much for our wonderful Chaise Longue Sofabed. It is beautifully made and looks splendid!
Also, I wanted to pass on special thanks to the two gentlemen from WallDist who went over and above the call of duty to get it inside the property. It wouldn't fit through the internal doors, so they waited for what must have been a couple of hours until we were able to get it over a 6 ft garden wall and into the property - I was really very impressed.
Rob, just a quick note to let you know that our sofa and ottoman arrived last week, and we are very very happy with it. The quality in manufacture and materials is obvious and we could not be more delighted.
Just thought I'd say it was a pleasure dealing with you which is probably why I just went for it!
Look forward to delivery :-)
Thank you everyone!!
(Thank you also Judith for the Statement from Warwick).
I can now proceed.
It looks lovely! Fancy and so comfy!!!!
Thank you so much!!!!
Havent had a chance yet to sit on the couch, let alone comment on it.
Finally had an opportunity last night after all the unpacking and moving.
We love it. It is exactly what we wanted. Not to hard, not too soft. Just right.
The colour is exceptional and the fabric right on the money.
Its the right size for the room and easily accommodate the family in lounge mode.
Thank you for all your help and service. The guys who set it up were caring, helpful and very patient with their turn as we had others moving furniture in when they arrived.
Would happily recommend you to a friend.
Paul and Kelly
Well, what can I say!! The sofa is absolutely wonderful and has enhanced the living room. Very pleased with the two chairs. Thank you for helping us to bring a new lease of life to this sentimental furniture. We are truly very happy with this wonderful outcome. This was a surprise really worth waiting for!!
Just a word of thanks to the two young delivery men who were most helpful. Once again, thank you for all the help you have given along the way.
Kind regards, Navaz